Distance Selling Regulations
Within the Distance Selling Regulations, Periodicals, Magazines and sealed products and those sold under Auction terms are not eligible for return/cancellation and we are under no obligation to accept a cancellation or return.
• Unwanted or incorrect buying purchases received after despatch are returnable therefore purely at our discretion.
Please contact us if you wish to return an item and if agreed, we will advise the returns process.
• If we agree to a return then the buyer will be required to return the item(s) to us via tracked postage within 14 days of receipt at their cost.
• Item(s) must be returned in the same condition sent to obtain a full refund.
• If an item is inadvertently sent incorrectly by us, we will send the correct item immediately, subject to availability, and liaise with the buyer regarding the return of the incorrect item at our expense. If the correct item is not available a refund or alternative item will be offered.
• If an item is returned by Postal Services as undelivered, we will contact you and advise the reason for the return. A re-package and re-send fee, payable by the Buyer, is required for orders to be re-sent.
• If undelivered items are returned and are damaged or unsaleable as a result, we cannot offer a refund.
Please note Auction items are not eligible for any form of return.
• Those who buy from us on a regular basis know that we pride ourselves on the quality of our comics, sending the very best we have available. On occasion, new comics do have slight flaws, i.e. spine creases, ink marks, smudges and other minor imperfections. White Covers and Blank covers are particularly susceptible to printing marks.
Our Suppliers, and ourselves, do not accept returns or offer discount for these imperfections.
• If your item sustains postal damage, please contact us immediately.
• We will require images of the outer packaging and item clearly showing the damage being reported. This is required for our Supplier / Postal Services claim process.
Options of a refund, replacement or alternative will be offered to the Buyer. Replacements are dependent upon availability.