Returns only accepted for unworn goods returned in original packaging. Returns must be notified and returned within 7 days of receipt. Return address is on the front of packaging slip youv received please send a cover note of why you are returning item (with item )along with item number and your name and address .. Please note ..even though some of my items are listed as with "free postage" , but it does actually cost to post items, therefore postage charges are not refundable. I can not be held responsible for postal problems. I will supply full proof of sending if a claim is to be made. If i have sent wrong size or item by mistake, (which is very rare )i will refund your postage costs back as i receive item back. (send back to me recorded delivery). if you have ordered and received item and realise you have ordered the wrong size , please send unworn item back and ill exchange size (if in stock) , postal charges will incur. It is the buyers responsibility to determine and incur any additional costs, including postage and any duties and/or taxes. Any queries should be addressed prior to buying.