WE ALWAYS LEAVE FEEDBACK AS SOON AS YOU PAY FOR YOUR ITEMS.
We know that you want it fast so we aim to dispatch all orders within 1 working day after receiving payment. We take great care packaging every item to ensure safe shipment to you. We use Royal Mail 1st class, 2nd class and courier services depending on the item purchased. Please note that our standard post and packaging does not include Northern Ireland, Scottish Highlands & Islands or any other UK off shore islands. Our P&P costs include delivery charges, packaging and labour costs. We are happy to combine postage where possible to reduce costs.
WE DO NOT PROFIT FROM POSTAGE & CARRIAGE CHARGES.
Paypal is our preferred method of payment. Paypal is the safest and quickest way to make online purchases. If you do not already have a Paypal account, simply click the ‘buy it now’ button and follow the Ebay checkout instructions. You will then be able to enter your debit/credit card details to pay via Paypal even if you do not already have a Paypal account. Paying via Paypal also ensures that your purchase is fully protected and guaranteed.
If an item is no longer required, we will accept returns 14 days from the date of purchase as long as the item is returned in its original condition, unopened, unused, undamaged and in its original packaging. We strongly recommend that you return the item by Recorded Delivery.
Any costs/postage charges incurred for returning items are the responsibility of the buyer. Original postage costs are non refundable. Please contact us in the first instance if you have an item that you would like to return. Refunds are made by the same transaction method as you made the payment, ie, if you paid by Paypal then your refund will be made by Paypal. Paypal charges are not refundable. Please note an item sent with free postage that is later returned will incur a handling charge (equivalent to the outward postage costs).
We try to list our products as clearly and as accurately as possible but if you are unsure or need clarification about any of our products, please feel free to contact us prior to buying. In the unlikely event that an item is faulty, listed incorrectly or the description is misleading, we will refund you for the product and the original postage costs plus the cost of returning the item to us.
Occasionally items may get damaged on their way to you. If this happens, please contact us and we will do all we can to rectify the problem as quickly as possible. Any problems, concerns or queries, please contact us via Ebay email message