This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Customers have 7 working days starting from the date the item was delivered when returning item/s to P F Jones. We do not accept item/s outside of this time frame.
When returning an item/s it is the customer’s responsibility to pay the return postage costs unless the item supplied is damaged, faulty or incorrect. Customers can arrange their own shipping of the purchased item/s or we can arrange to collect the item/s. There is a charge for this service.
If customers choose to return goods themselves they are responsible for the safe transit of the item/s until we have received the goods.
Once the goods have been received, inspected and are deemed to be in the original condition with the original packaging a refund will be made via the original payment method.
P F Jones will not be held responsible for any damage caused by the customer to any item/s purchased that have been used against the manufacturer's instructions or misused in anyway.
P F Jones will not be held liable for any costs incurred by the customer resulting from item/s purchased regardless of circumstance or situation. This includes but is not limited to costs incurred for any fitting, removing or re-fitting as a result of the incorrect, damaged or faulty item/s being supplied.
Contact us immediately if you need to return an item via eBay messages, email or call our support line 0161 886 5798.
All returns must be accompanied with a P F Jones Invoice with the reason for return clearly written on the invoice. Also include a contact telephone number.