After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We are proud of the quality of our goods and as such offer a 100% money back guarantee.
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt. Returned items should be un-opened, un-used and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Where we send you products in exchange or as a replacement for products, for whatever reason, then we recognise that you will incur an additional delivery charge to have such exchange or replacement products sent to you.
Please note: Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.