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Business seller information
Car Key Parts
Return policy details
If you wish to return an item then you must first contact us outlining the reason why a return has been requested. Return requests must be made within 7 working days of receipt of the item.
Once a return has be approved a refund or exchange will be issued as per your request assuming:
1. The item(s) is returned to us within 5 working days of returns approval.(Saturday is a working day.)
2. When we take receipt of the item(s) it is in a new unused condition and can be easily resold.
Unfortunately we cannot re-emburse return postage and packaging costs.
Except for the following circumstances when standard postage costs will be refunded:
1. The item is faulty
2. The item has been described inaccurately or incorrect item dispatched.
3. The item has been damaged in transit.( Proof of damage must be provided.)
We highly recommend all items are returned by a signed for service or proof of postage obtained for your peace of mind.
The Buyer assumes all responsibility for the item while in return transit.