You are welcome to call and see us at:
Tweedale North Ind. Estate, Tweedale, Telford, Shropshire, TF7 4JT
Tel: 01952 583203
Fax: 01952 586687
All our prices are inclusive of VAT, where applicable.
We aim to dispatch within 1 working day of receiving cleared funds, although this is not a guaranteed.
Orders received before 3pm are usually dispatched the same day, but sometimes it is just not possible.
We only despatch items Monday - Friday.
Items purchased late on Friday or on Saturday / Sunday will be dispatched on the following Monday.
We are happy to combine postage where possible to reduce costs.
If we cannot fulfil you order, we will advise you and offer an alternative product where possible. If an alternative is not available or not acceptable, a full refund will be given immediately.
Upon receipt of your goods, we would ask that you leave feedback to confirm that you are happy with your purchase.
If you have any problems or concerns please do not hesitate to contact us, before you consider leaving negative feedback. We pride ourselves on our honest and reliable service – most problems are easily solved and we will do our utmost to find a solution suitable both parties.
Delivery, Postage & Packing
WE DO NOT PROFIT FROM POSTAGE & CARRIAGE CHARGES
Our charges are clearly listed against each item we sell – We are happy to combine postage where possible – If you purchase more than one item, please wait for a revised invoice to be sent to you before paying .
All goods are shipped using either a next day courier service, Royal Mail or our own delivery vans.
Prices quoted for the Next day courier service DO NOT include Northern Ireland, Scottish Highlands & Islands or any UK off-shore Islands.
Goods shipped to these destinations will be via Royal Mail 1st Class Recorded Delivery, if weight and size permits – A courier service for heavy items, is available to these areas but is more expensive than the standard rates – please contact us for prices.
Postage prices include any packaging costs and VAT where applicable.
We offer a van delivery service within our local area and parts of Shropshire, Wolverhampton & Mid Wales, for which there is a small charge – please contact us for details.
Goods are available for collection if required.
PayPal is the quickest and safest form of payment.
Credit Card - Purchase in the usual way, then either ring the number above or email a contact number for us to call you.
Cheque - made payable to MDA Bitec – goods will not be dispatched until cheque has cleared – please allow 5 working days.
Cash on collection.