By committing to 'Buy It Now' you are entering into a LEGALLY BINDING CONTRACT to purchase this item.
You are also AGREEING TO AND CONFIRMING that you understand ALL of the terms & conditions contained in this listing.
Please ensure that you read carefully ALL the information contained in this listing. If there is anything you do not understand, please contact us before purchasing as we will not be held responsible for mistakes caused by buyers not fully reading listing information prior to their purchase.
We do our best to describe all our items as accurately as possible. However, if you feel that the item you received does not match the listing description, you should contact us immediately to arrange a return or exchange (as per our exchange/refund policy shown above). You MUST notify us of any obvious problems before wearing item(s).
Please note that if negative/neutral feedback or low detailed star seller ratings are left without any prior contact, you will waive your right to receive any refunds/exchanges or assistance on your purchased item.
You will also be blocked from purchasing additional item(s) from us.
We work very hard to ensure that items are described as accurately as possible and customers receive the best service possible.
Please give us a chance to rectify any mistakes and replace items for you before leaving feedback.
You must ensure that your delivery address is correct before ordering.
Please note that we will NOT deliver to a non-registered eBay address or respond to any requests for change of addresses after orders have been made.
Neither of us are protected by the PayPal Protection Scheme should your item not be received if the delivery address is different to your registered address.
If you have made a mistake, please request an order cancellation and amend your details and then re-order.
UK Standard (1st Class) is the service we are only using. Additional services are available as upon request.
Next Day Delivery customers must follow the instructions at check out. Orders must be paid before 2pm to be delivered the same day. If your order is made after 2pm, your item will be dispatched the following working day.
Please notify us the Next Day Delivery option available at check out as upon request (additional fees are applied).
Delivery times are ESTIMATED only and can never be guaranteed (including Next Day Delivery).
In the case of Next Day Delivery, a full postage refund will be given should the item not be received before 1pm on the nominated day.
International Postage delivery times can vary greatly from 5-14 WORKING DAYS. In some cases, items have taken even longer so please bear this in mind.
Once items have left the UK, the responsibility of delivery is handed over to the destination country’s postal service.
International missing item cases take at least 25 working days to file (as per Royal Mail and eBay requirements) and within this time, refunds/exchanges cannot be given.
IF THIS IS LIKELY TO BE A PROBLEM, PLEASE DO NOT PURCHASE.
We cannot be held responsible for items not delivered within estimated timescales for any reason.
Recorded items require a signature upon delivery and customers will be left a red Royal Mail card should nobody be around to sign for the item.
As a buyer, you are responsible for arranging collection or re-delivery.
If items are returned to us due to non pick-up or wrong address, the buy will be responsible for any additional postage costs.
UK missing item cases take at least 15 working days to file (as per Royal Mail and eBay requirements) and within this time, refunds/exchanges cannot be given.
If this is likely to be a problem, PLEASE DO NOT PURCHASE.
If you cannot find an answer to your question on our ‘Ask a Question’ section, please send us a message on eBay.
We regularly check our eBay mail so you can expect a reply within 24 hours during weekdays (often much quicker). If you have any urgent concerns, please email us to firstname.lastname@example.org
Buyers are responsible for their own return postage costs if changed mind or size matters.
Customers are welcome to return items within 14 days of receipt for a refund or exchange.
Items must be returned in their original and unworn condition along with any original packaging and tags.
If wrong items have been sent to buyers, unlikely happens by the way, we will reimburse the return postage cost. In order for us to do this, please enclose the receipt for return postage along with return goods ensure whether wanting a refund or exchange.
An exchange item will be delivered once we have received the item back which is free of charge. In the case of exchange, however it is buyer’s responsible for return cost.
All items will be thoroughly inspected upon return and any item that does not meet these requirements will not be accepted and will instead be returned back to you.
Please return the item back to us with your original invoice of receipt marked with your refund or exchange request preferably contains your eBay ID.
The goods are your responsibility until they reach us, so please ensure they are packaged properly.
We will notify you once your return is received and will process your refund/exchange as quickly as possible.
If you do not hear from us within 5 working days of your item being dispatched, please get in touch through eBay.