Special delivery is available and will be sent out within 24hrs of cleared payment. There is no special Delivery service or courier service on Saturdays, Sundays or Bank Holidays.
Items will be dispatched to the address as listed on your eBay account. Amendments made through PayPal or via email will not be accepted, under any circumstances. We only ship to the address on Paypal. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment.
You may pay via personal e-cheque, however, we will ship the order once the e-cheque is cleared. It may take 8-9 working days for the whole process of payment clearance.
We ship to the UK, including N. Ireland and the Channel Islands and all off-shore Uk Islands and Germany. All items will be sent out using Royal Mail standard delivery, this will take 2-5 working days to arrive (this excludes Saturday and Sunday). Most items will be dispatched within 48 working hours of payment.
If you are unable to receive your item on the date agreed you must notify us 24 working hours before delivery otherwise there may be a re-delivery charge. If you miss delivery on the date agreed there will be a re-delivery charge. Please contact us for further information.
If you'd like a refund you must return the item by post within 14 days along with your dispatch note and original payment method. After 14 days the item is no longer available to return.
Normal conditions of return apply:
- Return your purchase to us within 14 days by post (see details below) with your dispatch note as proof of purchase for a refund
- Merchandise must be unused and in its original condition including packaging and labeling
- Pierced jewellery and gift cards are excluded from our returns policy
- Delivery and return costs are not refundable unless the item is faulty.
- Gift cards purchased online are subject to separate terms and conditions- see our gift card pages for details.
Kindly put the following information on a piece of paper and put it in with the item:
- Name, Billing address and a contact telephone number
- Email address
- Order number
- Description of the product
- Reason for return using the following codes:
- Arrived too late
- Unwanted gift
- Doesn't fit
Repack the item as securely as possible and send it to:
Returns sent by post are at your own cost. Make sure you obtain a free stamped Proof of Postage from the Post Office.
Your refund will normally be processed within 5 working days of receiving your return but it may take slightly longer to appear on your bank statement. We will refund the cost of the item, but not the postage unless the item was found to be faulty.
Terms & Conditions
. We accept PayPal only, unless stated otherwise on the listing.
. We will pursue all unpaid items for all charges and fees after 10 days of payment not being received.
. We only ship to the address on Paypal. If you require a specific address to ship the order to, please make sure that you enter this in the Paypal confirmation before confirming payment. We will not ship to any other address under any circumstances
All of our products come with a months warranty