Notice of Terms and Conditions
Pricing. Pricing for UUC's eBay Store is independent of UUCMotorwerks.com. Discounts, promotions, and other terms offered through UUCMotorwerks.com are not applicable to UUC's eBay Store, and vice versa. Other terms and conditions specific to UUC's eBay Store are listed in this Notice.
Confirm you are ordering the right part for your vehicle. If you are not sure of fitment, contact UUC by email (See contact information below for details), or call UUC at 678.679.5360 Monday to Friday, 9am-5pm (Eastern) and speak with a technical advisor.
Returns. If you do not confirm fitment with UUC, and a part must be returned, you will be responsible for the return shipping cost and may be subject to a 15% re-stocking fee. Returned parts for credit must be in "like new" sellable condition. All returns must be pre-authorized by UUC within 14 days of initial shipment, and received by UUC within 30 days of initial shipment. Contact UUC at the above email address or telephone number to make return arrangements. If approved, UUC will issue a return authorization invoice by email, which must be printed and included with all returns. UUC will not be responsible for unauthorized returns, or returns that do not include a printed return authorization issued by UUC. Returns are not accepted for used or clearance products.
Payment. All eBay sales are prepaid. PayPal, cashier or certified check, and bank cards are acceptable forms of payment. Personal and company checks will be accepted, but must clear bank processing and funds must deposit in UUC's account before shipping. No CODs accepted.
Shipping. UPS Ground or USPS shipping is provided for all domestic U.S. eBay orders at the discretion of UUC, and will generally be shipped within 2 business days of order payment / check clearance. If shipping to a U.S. domestic PO/APO address, USPS services will be used, but this may add 1 to 2 days for handling, and may result in limited package tracking services. International shipments will generally be made through the USPS, unless otherwise specified. International shipping costs vary by destination and will be added to the total order cost. Consult UPS.com or USPS.com for time-in-transit details (UUC ships from U.S. Zip Code 30005). All shipping is processed Monday to Friday, except on major U.S. holidays. Faster shipping options may be available for an additional fee. Contact UUC at 678.679.5360 to determine costs and service specifics.
Damage Claims. If a package is delivered with apparent damage to contents, refuse delivery and ask UPS to return the package to UUC. Contact UUC by phone or email to alert UUC to the problem. If damage is discovered after delivery and opening the package, notify UUC to initiate a UPS damage claim and arrange for pick-up and return. Upon UUC's receipt of damaged product, UUC will replace and re-ship product subject to availability, or credit arrangements will be made.
UUC Customers outside the U.S. should note the following about liability for additional import fees.
What are customs, duties, and taxes?
These are fees that are charged by the destination country. The Customer is responsible for duties and taxes on the item once it is delivered. The duties, fees, and taxes are based on the origin, destination, and products in a shipment, and can vary greatly by country. Customers are responsible for these additional fees. UUC does not collect these fees and has no control over the calculation of the amounts due.
How are customs, duties, and taxes determined?
Duty rates, customs clearance, and taxes are determined by the destination country. These fees, also known as "landed costs", can vary greatly between countries based on Tariff classifications, value declaration, and duty management. UUC's eBay Store ships eBay purchases internationally using USPS unless alternatives are arranged by the Customer in advance. If UPS is utilized for international shipments, Customers can get an estimate of the duties and UPS fees by visiting: http://www.ups.com , or call UPS or Customs offices in your country.
Note: UUC will not ship fluids to Non-U.S. destinations.
Limited Product Warranty on New Parts. All new parts are guaranteed to be first quality merchandise. UUC will replace defective parts purchased new, but cannot accept responsibility for inconvenience or losses occasioned by their use. There is no warranty if parts have become defective due to faulty installation or if they have been abused in any way. Parts must be installed by a certified technician. "Do it Yourself" installations are at purchaser's risk. All warranties and/or guarantees are voided if products have not been installed properly by a qualified licensed auto mechanic experienced in the installation of the product(s) who have followed standard BMW and UUC installation guides. There is no warranty, expressed or implied for any parts (including new parts) or work used for competition, or track driving school events. There is no warranty on electrical parts except as supplied by the manufacturer. Certain products carry a manufacturer's warranty. All new parts, with the exception of electrical parts, high performance products, and products already carrying a manufacturer's warranty will be warranted against manufacturing defects for 12 months from the date of sale. Customer shall notify UUC Motorwerks within 10 days of discovery of any such defects. UUC reserves the right to withhold refund until the defective part has been examined and tested. UUC is not responsible for shipping costs on items returned under this limited warranty. UUC Motorwerks is not responsible for labor charges due to incorrect installation or faulty or defective parts. Please inspect items carefully before installation!
Used Parts. There is NO WARRANTY on used parts. All used parts are sold "as is" unless otherwise stated in the eBay product description. Used parts are not returnable.
Limitation of Liability and Indemnity. Customer assumes all liability and risk arising from the ordering, purchase, use, or installation of new and used parts purchased from UUC Motorwerks. UUC Motorwerks shall not be liable for any damages to any person or property arising out of, or in connection with the use or installation of any parts that it sells or installs, including, but not limited to, high performance products, engine chips, springs, sway bars, or exhausts. Customer agrees to indemnify UUC Motorwerks from any and all claims (including legal fees) arising out of or in connection with the use or installation of the product(s) it purchased from UUC Motorwerks, or had installed by UUC Motorwerks authorized dealers/installers. UUC is not responsible for any damages or claims arising out of a delay in the processing or shipment of any order. By purchasing products from UUC Motorwerks or by paying UUC Motorwerks to install any products, Customer is acknowledging that it agrees to accept this Limitation of Liability and these Terms and Conditions.
Phone: For general questions, technical support, or ordering, call 678.679.5360
Hours: Monday to Friday, 9:30am-5:30pm (Eastern)
6225 Shiloh Rd., Suite E
Alpharetta, GA 30005
©2012. UUC Motorwerks. All rights reserved.