eBay item number:
Seller assumes all responsibility for this listing.
Compatible Product Line:
iPad 4 Retina, iPad 3, iPad 2
Business seller information
19 20 Henfield Business Park
Company registration number:
I provide invoices with VAT separately displayed.
After receiving the item, cancel the purchase within
Seller pays return postage
The seller is responsible for return postage costs.
Return policy details
Returns and refunds
We offer a 14 day no quibbles money back guarantee on all products sold.
All items must be returned within 14 days to receive a full refund.
Item not as described, faulty, damaged or incorrect
If you feel your item is not as described, faulty, damaged or is the wrong item, we will exchange it or issue a full refund straight away.
We will also pay for your return postage.
Changed your mind
If you have changed your mind, want to return or exchange your item, the item needs to be unused and in the original packaging to receive a full refund.
We will deduct our initial postage and packaging cost from the total amount refunded.
If the item has been used or the packaging is damaged we reserve the right to charge a discretionary restocking fee.
If the item is no longer saleable we can't offer a refund.
You will be charged the additional postal cost for sending out the new item you are exchanging.
Your order will come with a peel off returns address label on the packing slip; please use this when returning items.
If you no longer have the returns label our address is as follows:
19/20 Henfield Business Park
Please ensure you include your full name, email address, delivery address, original order reference number and reason for return.
Please send items Recorded Delivery (not to be confused with the more expensive Next Day Delivery) as we are not responsible if a returned item is lost in the post. If your items doesn't arrive back we can not refund you.
Once we have received your item back we will refund your Paypal account or creditcard straight away minus our postage cost.
If you raise a "Paypal Dispute" before we have received your item back, we will not be able to issue a refund straight away as Paypal will put a hold on your payment until they have completed an investigation into the dispute, which can be up to seven days.
So please email first through your eBay Message Centre if you have any problems.