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Business seller information
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
For all returns, buyers must contact us and follow our return process steps before sending back the item to us.
The products of damage and malfunction caused by manufacturing, material or products' bad quality under normal use also faults during the delivery will be offered exchange or refunded.
- All defective products must be returned within 21 business days from the date of arrived, shipping and handing charges are non-refundable.
- Buyer will be responsible for charges where applicable when returning items to us for exchange.
- Must contact us via our email and let us know the return reason within 21 business days of items arrival.
- Items sent back without authorization will not be processed.
- The item needs to be arrived back here in new, unopened and re-saleable condition.
- All accessories parts must included in their original packaging.
- Buyers will be receive the refund within 3 business days after we receive your products and will received replacement within 14 business days from the date we receive the products.
- All returned items should be send to our United Kingdom customer service center. Please contact us before to obtain return address & return process steps, thanks!