All items are direct replacement premium aftermarket products unless specified as genuine OEM. Lighting products do not include bulb holders or bulbs unless specifically stated.
All new items are suitable for UK right hand drive vehicles and are fully EU compliant and supplied with a 12 months warranty. Used parts are fully tested and security marked prior to dispatch and are supplied with a 14 day warranty. All warranties are for the part purchased only and not for any associated costs for painting, fitting or fault finding or any other associated expenses or parts affected. Items returned under warranty will be exchanged where possible.
Product images, part numbers and Ebay compatibility are for reference purposes only. Should you require any advice concerning your model of vehicle or whether a part will fit your vehicle, please contact us prior to purchase with your full vehicle registration number so we can check for you.
Our opening hours are 9am-5:30pm Monday – Friday and 9am-1pm on Saturdays. We are closed on Bank Holidays.
We accept, Paypal, Postal Orders and most major debit /credit cards over the phone. Please call one of our friendly operatives who can take your card payment and help with any enquiries regarding your purchase.
Please note – if payment is made via a Paypal E-cheque, items will not be dispatched until Paypal have advised us that the E-cheque has cleared.
We do not accept cheques.
We only use Royal Mail 1st Class or a fully tracked courier service to ensure your item is with you in the quickest time possible. Occasionally, delivery delays occur that are out of our control however we will do our best to locate your parcel and if it has not been received within 14 days (if sent via Royal Mail) a replacement will be sent subject to stock. Any items damaged upon receipt must be reported to us within 24 hours of delivery. A replacement item will be sent as soon as the damaged item is received by us.
If an item is returned to us due to Royal Mail or our courier’s inability to deliver due to no signatory available or incorrect address details provided to us by the customer, we may re-ship at your request and expense. If a re-delivery is not required, a refund minus the original shipping costs incurred by us will be made.
We are happy to combine postage on multiple items. Please wait for an invoice before you pay to ensure you receive a discount.
We will only ship to the address provided via Paypal. If you require your item to be sent to an alternative address, please ensure you set up the address on Paypal prior to paying for the item.
Courier items to the Scottish Highlands, Islands, Northern Ireland and the Channel Islands, will incur an additional courier charge and may be shipped using a different method to that stated in the listing. Please contact us prior to purchase for a delivery quote.
Stock levels change daily. If we cannot supply your item in an acceptable time, we will email you and notify you of an expected delivery date. You may cancel your order and receive a full refund prior to dispatch if the delivery timescale is not convenient or acceptable to you.
If you have received an incorrect item and the error is our mistake, we will pay all postage costs involved in correcting our mistake. Replacement items cannot be sent until the original unit is back in our possession.
If you have ordered the incorrect item, we can exchange this (once the correct part you require has been identified & subject to stock) within 14 days of the original purchase date. The customer will be responsible for the return postage costs and the subsequent re-delivery fee plus any price difference between the original and the replacement item price. Exchange requests will not be accepted after 14 days from the purchase date.
If you wish to cancel your order, you must advise us in writing within 7 days from receipt of the item. A returns case must be opened via Ebay, no returns will be accepted without this returns process being followed. All returns must be in the original packaging, in the original condition and include your invoice and a phone number to contact you on if necessary. Refunds WILL NOT be given if the product is altered, used, has been fitted or damaged in any way or if the original paper work is missing. Returns requests will not be accepted after 7 days.All returns should be sent back to us using a fully tracked delivery service with insurance, we cannot be held responsible for goods damaged or lost in transit whilst returning to us.