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Business seller information
The Vauxhall Centre
Return policy details
All our items come with a 14 day money back returns policy. They must be returned unused, undamaged and with the original packaging. Refunds will be made via the original payment method and will include the original delivery cost.
In all return cases, it remains the buyer’s responsibility to ensure the item arrives with us safely. We recommend a recorded service to be used. It also remains the buyer’s responsibility to cover the cost of returning the item. Refunds for unwanted goods shall be made through the original payment,
We aim to process returns within 48 hours. To speed up the return process please inform us prior to sending the item and include your order/ contact details and reason for returning with the package. We can process returns without this information but it may take longer than 48 hours.
If you are returning an item for any reason other than the above, please contact us before doing so. In situations where we decided to cover return postage costs, we reserve the right to choose the most cost effective delivery service for Vauxhall Superstore.
Please send all returns to: Returns, Vauxhall Superstore, The Vauxhall Centre, Beler Way, Melton Mowbray, Leicestershire, LE13 0DG.