Will I require any additional parts with my stereo?
All the stereos we sell will come with an ISO loom (after-market single and double DIN) or a car specific plug (if an OE style replacement). Sometimes you may need something additional with your purchase like an aerial adaptor or maybe some other fitting accessories. Sometimes you may need a wiring harness depending on your application. However everything that should come with the unit will be displayed on the listing. If you are unsure, tell us your make, model and year; and we can advise what you need.
Can I collect the product from you?
Unfortunately not, we are a mail-order company only. The simple reason why we are able to offer the products to you at a great price is because we do not have the running costs of keeping a store open.
Do you offer express delivery?
On some items we do. This should be clearly displayed on the product information.
Will this work with my iPhone 5?
All our stereos have been fully tested with Apple products up to the Apple iPhone 4S model. However we have had feedback that the iPhone 5 works fine with Bluetooth for both hands free and music streaming. It can also be used via the USB port or via the Apple 30 pin dock with the 30 pin to 8 pin converters (not supplied).
Why buy from us?
That is a great question. Here is why we think you should buy from us:
- UK Company
- Multiple UK warehouses
- VAT Registered
- Top Quality Products
- 12 Months Standard Warranty & UK Repair Centre
- Easy To Talk To, Helpful Sales Advice & After Sales Care
- We Have A Team Of Qualified Auto-electricians & Audio Specialists Dedicated For You
- Free Standard UK Mainland Delivery
- Amazing Value
We are a UK company with a UK company number and VAT number. We have warehouses all around the world but our main stock hubs are here in the UK. We have large warehouses in Middlesex & Hampshire and with a smaller one at the head office in Shropshire.
We have a UK repair centre, our returns department is here in the UK and also our staff are here too based at our Shropshire head office. You won't have any communication or language barriers with us!
Be Careful on eBay! We know the marketplace channels are very competitive and foreign companies can easily mask the operation of their company and offer items cheaper. However be careful. Unexpected VAT charges, duty fees for importing, admin fees etc could all end up at your doorstep and make the product even more expensive than expected plus should you ever need to contact them you will find them on a different time zone as they are on the other side of the world and find returns a very costly procedure.
When purchasing parts on eBay; check the company details at the bottom of the listing. See where the Head Office is located (if there is no contact details at the footer of the page then they are not eBay UK registered). See if they are including VAT on their purchases, are they legit? Are they really running their operation from a hotmail or Gmail email account? Do they have a company number?
All our items are delivered within 5 working days as a maximum and 95% of the time dispatched from our UK warehouse. If we happen to be out of stock in the UK then we will check stock at our German warehouse and then other warehouses from there onwards to make sure we can get the item to you in the time frame suggested. If for any reason we need to send from an overseas warehouse we absorb the cost to get it to you in the time-frame listed.
We have a team of auto-electricians and audio specialists who can advise you with anything with your purchase. Our after sale support is second to none. Plus should an item ever need to come back then it will come back to a UK address and also be inspected by one of our technicians. Overall, we offer excellent support and a stress-free UK retailer experience.
Why are you cheaper on your website than eBay?
We all know marketplace channels like to take a fair size commission from a sale and eBay are no exception. We are cheaper on our website purely because there is no third party commission to pay out, so we can offer an even better deal direct.