This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
Our returns policy has been carefully put together to give a clear guide line for both party’s to follow and understand if an item has to be returned.
1.1 - All returns for whatever reason is at your expense, this is because there is a element of risk sending a item out by a Courier and not collecting it yourself, this risk is at your cost because you are asking us to send the item by Courier, it is not fair that you ask us to send a item and we have to pay for that risk if the item has to be returned
1.2 - All returns must be authorised, please contact us within 7 Days of receiving your item to be eligible for a refund and to let us know the reason for the return after 7 Days no refunds.
1.3 - Refunds cannot be given until the item has been returned and has been inspected.
1.4 - Items incorrectly ordered can be returned for a refund minus a 20% restocking fee, if we have the correct item please purchase it using your ebay account.
1.5 - Items no longer required can be returned for a refund minus a 20% restocking fee.
1.6 - All electrical items purchased in error will not be accepted back.
1.7 - If returning an item please return the item in its original packing and include a cover note explaining why it is being returned and the item number.
1.8 - We are not responsible for loss or damage during the return delivery.
1.9 - Please do not remove any security markings until you are satisfied with your item, items returned without security cannot be refunded.