Very Large Genuine Victorian Antique Silver Locket on Chain, B'Ham 1879

PLEASE PAY PROMPTLY.....Dispatch will be prompt, usually 1 day but up to 3 days max from receipt of cleared payment. All items are expertly packed and our postage costs reasonable. Postage is by Royal Mail unless otherwise stated and we always obtain proof of postage. Please allow 3-5 Days for delivery but we cannot be held responsible for delivery times once we have dispatched.

Our Promise to you

Customer satisfaction is our priority
If at any stage of your transaction with us you feel there is a problem
please... contact us via eBay messages or ring us on 01562 740389
Between, 10 and 5, Mon to Sat.
We are here to help!

 What we ask you

Detailed seller ratings are displayed to buyers so that they can assess the level of service we give to our customers, low ratings affect not only our reputation but also our seller rating and can directly affect our monthly seller fees by 20%. We ask you to be fair and fully understand the points below before leaving your star ratings.

Item as described

We always try to give an honest description, any major faults will be described in the listing, however as we sell mostly antique and vintage, age related wear is to be expected, it would be unrealistic to expect your item to be in as new condition, people also have differing perceptions of condition.

 Postage & Packaging charges

We do not add excessive charges for packaging; we pack to a very high standard using quality materials as we want your purchase to arrive in one piece. For your protection and ours we usually use insured & tracked postal services. Costs are determined by size and weight....especially when posting overseas. Postal costs are stated in all our listings for UK & USA destinations. We encourage all other overseas buyers to check the shipping cost before bidding.

Communication

We keep you informed at every stage of the transaction; please remember to check your inbox for dispatch notices, etc.

Dispatch times

We guarantee to dispatch within 3 days but often dispatch by the next day and sometimes the same day once your payment has cleared, if your item has taken longer to arrive than you expected, it has probably been delayed in transit, we suggest that you check the date we marked your item as dispatched by us and track its progress through track & trace using the number provided. We cannot be responsible for delivery delays after we have dispatched.

Our registered business address is: The Antique Centre, 5 to 8 Lion Street, Kidderminster, Worcestershire. DY10 1PT. Telephone number 01562 740389. Hours of opening are 10am till 5pm, Monday to Saturday. Closed Sundays and Bank holidays.