PLEASE MAKE SURE YOU CHECK THE MEASUREMENT CHART CAREFULLY BEFORE PURCHASING AN ITEM. Sizes vary between dress styles, and the chart can be found on each listing if you scroll down.
We offer a no quibble refund policy. All items must be returned in the same condition, and have all tags intact, and including all packaging and accessories which were part of the item. Returns must be received by us no more than 14 days after it was delivered to you. Customers cover the cost of the return postage. Return items remain the responsibility of the customer until we receive them. We advise that customers obtain proof of postage for return items. In the unlikely event of an incorrect or damaged item being sent by us, we will reimburse full postal costs.
All returned items must be in perfect condition, and if they are damaged in any way, including scent or deodorant marks, or if it is clear that the item has been worn for any other reason than fitting, the item will be returned to you, and no refund will be given.
When we receive your returned item, it will be normally be checked and refunded within one working day of receiving it.
When returning an item, please include the return slip given by eBay, or the original packing slip.
We would advise that the easiest way to arrange an exchange, is to simply order your chosen item as normal, as this will confirm if your item is in stock. You can then return the original item at your leisure, either before or after ordering the replacement, and your refund will be processed as normal.
Please contact us before leaving any negative feedback or raising a case, and we will ensure that any issues are rectified. If in doubt about any purchase, please contact us before buying – we will be delighted to answer any questions. You can get in touch via eBay email, or by phone anytime on 07770 558352, or 01926 641357 during office hours.
The return address is;
Milk Moon Vintage,
28 Little Pittern,