Rip101 will dispatch your order within 1 working day of it being confirmed. If an item is not in stock, you will be notified as to when it will be available.
We regret that Rip Curl items can only be shipped to EU countries and those authorised by Rip Curl Europe; this excludes Australia and the US.
Listed below are delivery charges for standard items.
Standard 3-5 working day delivery: £2.95
All items, UK Mainland 48 hour delivery: £6.50
Items on a 48 hour delivery will require a signature on receipt.
£12.00 per order.
Rest Of World:
£30.00 per order.
Please note that bulkier items such as shoes, boarding hardware & certain
other items/accessories may carry a higher postage charge, these will be displayed
Mountain boards, skateboards, micro scooters and balance boards cannot be sent by Special Delivery (although most sent to the UK do arrive within 48 hrs).
Rip101 reserve the right to amend orders placed with incorrect delivery options
without notice. Rip101 does not accept responsibility for items being delayed
through customs/security checks, adverse weather conditions or postal strikes.
Orders sent out on a UK 5 day service may take up to 14 working days for delivery.
Occasionally orders do go missing in the Post. If yours hasn't arrived
yet, please follow the guidelines below:
Firstly, please ensure you have allowed enough time for your order to be delivered.
Orders sent via standard 5 day delivery - please allow up to 14 working days
before reporting an item as missing. Orders sent via Special Delivery - please
allow up to 48 hours before reporting an item as missing.
It's also a good idea to call your local Post Office in case they tried to
deliver whilst you were out, and have taken your order back for collection.
Email us at email@example.com or
call 01481 724648 to report your order as missing. We will
ask the Post Office to trace the package and in the meantime will despatch
item(s) to you (where an exact replacement is unavailable, you may choose an
alternative item, a gift certificate or a refund).
Important! Please read our terms and conditions regarding replacements/refunds as follows:
1. Please be aware that should the missing package(s) subsequently be delivered
following despatch of replacement item(s) or refund, you will be liable for
their speedy return.
2. On performing a trace, should the Post Office believe the item(s) to have
been correctly delivered, or if you do not assist with their investigations
where necessary, you will be liable for the cost of any replacement item(s)
3. We reserve the right to charge your Card with the cost of any replacement
goods / the original item as appropriate(we promise to contact you first before