To contact us please use the eBay message system.
To return your item please use the eBay return facility.
Company registration number:5817453
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
1. We are proud to offer an easy no-quibble refund service, there’s no need to even contact us first. Please just return your item with a completed return form (sent with your item) and we will issue your refund within 5 working days. Please note that standard refunds do not include postage costs.
2. Please ensure your return is: unworn, unsoiled, carefully packed, and sent via a recorded service within 14 days of receipt. (Worn/damaged items will be returned to sender).
3. When returning goods from outside of the UK please mark your parcel as a "Return".
4. We do not offer an exchange program at this time, instead please return your item for a refund and place a new order for your preferred item.
5. Please see our Terms and Conditions for full details - thank you.