We prefer payment by PayPal, but will try to be flexible if you require. Paypal payments must always be through Ebay checkout and for full payment. Part payments will not be accepted.
We can accept bank transfers from UK banks. Please send to Amaford Solutions Ltd, Sort Code 30-91-31, Account Number 00055001 and use your eBay ID as reference. Let us know you are paying by this method.
We will accept sterling cheques drawn on UK banks or sterling postal orders (made payable to Amaford Solutions Ltd) but will require 10 calendar days after receipt to confirm clearance, and you must tell us that you are sending a cheque or postal order.
If you are lucky enough to live near Reading, you are welcome to collect and pay cash or card with chip and pin. Please let us know you wish to do this. Sorry, you cannot pay by card over the telephone and then pick up in person, as this is a well-known method of card fraud.
If we have not received payment 7 days after auction end without explanation, we will use eBays standard procedure to politely request payment or, in the end, to cancel the transaction.
We send all our items via Parcelforce Worldwide Couriers and always require signature on receipt. We therefore require street address details and cannot deliver to PO Boxes. We aim to despatch within 2 working days of receipt of cleared funds.
Please request shipping quotations if you are outside the UK before bidding. A winning bid is a legal contract and querying shipping costs after the event may lead to cancellation of sale and negative feedback.
We guarantee that our items will be as described in our auctions. If you find that they are not, or if something described as in working order is found to be faulty on receipt, we will refund the full price paid including initial postage, provided you notify us within 2 working days of receipt and return the item to us at your expense within 14 working days of sale (Saturday is a working day for us but Sunday is not). Please read our auction descriptions carefully for any specific variation to these general terms.
Our Ebay Shop amafordsolutionsltd is also a busy high street store which buys items of value from the public and re-sells them in our high street store and on the web. You can also visit us in bricks and mortar (and in a listed building) at:
38 Oxford Road
Tel: 0118 939 4101
The shop is open 09:00-17:30 Monday-Thursday, 09:00-18:00 Friday and 09:30-17:30 Saturday. We are usually closed on Sundays and on English Public Holidays. We buy items of value from the public and sell them in our busy store and on the web. We seek to offer the same high standards of transparency and customer care in both environments.
You can contact us on 01189 394101 or direct through thye Ebay messaging service. Please note that any messages sent through on ebay on a sunday won't be answered until Monday when we re-open at 9:00am.