# Any item that is not as described can be returned for a refund, but please CONTACT US FIRST.
#I TRY to ensure that the description of the goods sold in my online shop is accurate therefore if you decide to return your order I will refund your purchase payment but not the postage costs. Returns are happily accepted, provided items are returned unopened in original packaging in re-saleable condition within 10 days. 1 Buyer has to bear original postage or the return postage.
# However, if you need to return your goods because they are faulty or damaged then I will either send you a replacement or refund your entire payment including postage and packing. We may or may not ask you to return these items, but if we do, we will refund the cost of your return postage. Photo of the item can be asked for verification before releasing refund.
# PLEASE NOTE THE POSTAGE IS FOR ONLY ONE DELIVERY IF THE ITEM UNDELIVERED AND RETURNED BACK TO US THAN BUYER HAS TO PAY DELIVERY CHARGES AGAIN FOR REDELIVERY.
# To protect your order we always obtain proof of postage.
# We always look ways to improve out service and if you experience any problems with our service or products please contact us we will try to resolve the problem.
# Your email is important to me, you can contact me via eBay "Ask the Seller a Question" within a listing. I try to reply same day but please allow 48 hours except for weekends.
# Negative feedback will be left to non payers.
# A few of our items are listed on our own website or others. If they sell on another site we try to cancel the auction before the end. If by chance that does not happen we will always refund immediately any payment. If an item is discovered to be damaged before we pack it we will not send it if we only have one and immediately refund. We will NEVER knowingly sell and item we do not have or is faulty (unless faults are listed). We sincerely apologise should this unlikely non supply and refund happens. We will try to inform you before bidding if the item is listed elsewhere.
# Some of our auctions require immediate payment by pay pal (but not all).
# As we are selling personal items there is no VAT and no postage discounts for multiple buys. If you do want lots of items please call me on 01507 443 606 Monday to Friday 9am to 4pm.
# We will try to send items out within 3 working days after payment and delivery will depend on the Royal Mail after that
IF YOU EVER HAVE A PROBLEM WITH YOUR ORDER CALL OR E MAIL AND WE WILL HELP. .