are dedicated to bringing you the best of celebrity fashion
not take a look at our other items and add us to your favourites'
work hard to offer an excellent service to all our customers. Please
feel free to contact us with any questions or queries and we will be
only too happy to help. We aim to offer a five star service in
all areas - fast dispatch of items; 'no-profit' p&p charges;
great feedback left as soon as purchase is made; quick response to
emails/queries; confirmation of dispatch quickly sent; no quibble
money-back promise offered.
do contact us if there are any problems - We are here to help.
dispatch offered as standard:
post every working day. All items paid for before 2pm will be posted
the same working day as paid for. Items paid for after 2pm will be
posted the next working day.
keep packaging costs to a minimum by only charging for the actual
cost of the packaging/printing and the cost of the postal service
offered. We do not seek to make any profit from postage; neither do
we charge any fees for refund/return re-stocking.
you wish to absolutely guarantee your package arriving the following
working day, please choose the Special Delivery option for posting.
This is a guaranteed service by the Royal Mail which ensures that the
package arrives before 1pm the following working day, from working
day posted. Items sent Special Delivery on a Friday will be
guaranteed by the Royal Mail to arrive Monday ( ie.next working
day). It is possible to have an item sent on the Friday for
Saturday delivery, but the Royal Mail charge an extra fee for this.
Please contact us after a Friday Special Delivery
purchase to request an invoice for payment of this extra fee if you
wish to have a Saturday delivery.
note that although 1st class Recorded items do generally arrive the
following day – this is not in any way a guaranteed next day
delivery service. We can only promise to post quickly and cannot be
held responsible for any delays caused by the Royal Mail.
However, if an item does not arrive within a reasonable time period,
please do contact us for advice, as we will be unaware of this
are able to ship items to anywhere in the world. If the option for
your country is not included on the listing, then please contact us
and we will add it to the listing.
note that, in the case of jackets and coats, if the worldwide
shipping cost turns out to be less than a buyer has paid (the
full cost will only be known on weighing the final package), then any
overpayment by the buyer will be refunded back via Paypal.
offer a very fair Returns' Policy:
keep your packing slip until you are satisfied with your item. The
packing slip contains information which enables us to locate your
sale to deal quickly with both refunds and exchanges.
you experience any type of problem with your purchase, please notify
us on receipt of the item and at latest, within 14 days of
receipt. We will very quickly reply with a solution.
item to be returned must be returned within 14 days of buyer receiving the item;
must be in original inner-packaging and condition sent ie.
unworn/unused with tags and labels attached (including any tag at
centre back of dress, placed in middle of dress to prevent 'wear and
return' practice ); these tags should not be removed until buyer has
decided to keep the item. Any item which, on inspection, has
been clearly worn by the buyer or has tags missing, will not be
check all items carefully prior to posting. However, in the unlikely
event that a faulty item has been sent out - a full refund, including
p&p will be offered. In all other instances ie. item does not
fit/is unsuitable etc, then refunds will be minus the postage costs.
Refunds will be processed on the same day that an item arrives back.
note that Paypal's procedure for making refunds is that they refund
the payment back to wherever the original payment came from. If the
original payment was made from a Paypal balance, the refund will show
instantly; if the payment was made via a bank account, then Paypal
will refund the money back to that account which can take several
are able to exchange items for a different size, where available.
Please note that the buyer will be responsible for the cost to send
back the item and for the cost to send out the second item.
on 'free' p&p items:
items purchased have included “free p&p” within the original
sale price – the standard p&p cost of £3.00 (for
dresses) or £4.00 (coats and jackets) will be deducted from any
refund made as these p&p costs are obviously non-recoverable once
the item has been posted and therefore need to be deducted from any
refund to the buyer.
'Buy it Now' items are listed for immediate Paypal payment. Listings
are set up to allow combined purchases to be made. For UK
buyers, the cost is the original postage plus £1.50 for each
additional item. In order to have the postage discount added
automatically, please put all items in the shopping cart and make one
payment. If you are unable to do this, please contact us after
the sale to request the postage discount.
items – to be paid for within 3 days of auction end by Paypal. If
you wish to pay by uncrossed Postal Order, please contact us for
it Now' items - are listed for immediate payment by Paypal. We are
also able to accept Postal Orders or cheques for payment. If you wish
to pay by this method, please contact us prior to purchase in order
that we can arrange this.
is the only accepted form of payment. We are unable to accept direct
bank transfers under any circumstances.
non-payments need to be notified to Ebay as part of their required
procedures. If you purchase an item and have a problem making
payment, this is not a problem but please do contact us as soon as
possible to inform us of the situation so that we can cancel the
feel free to contact us for any clarification on our Terms and
Conditions prior to purchase.
contact us via the ebay messaging system. This is the quickest way to
receive a response.