WOMENS HAVAIANAS BRAZIL LOGO AZUL SKY BLUE LADIES FLIP FLOPS SIZE 3-4-12-13

Welcome to Womens-Boots! We are a proud online footwear retailer offering you the very best footwear  products at a fantastic prices. If you require any help or assistance please contact our reliable customer service team on 0844 567 2738, Monday - Friday 9am - 6pm.

We aim to dispatch your order within 1-2 working days.

The carriers we use for dispatch are Royal Mail for 2nd Class recorded and Tracked services, and we use DPD for Express Delivery / Next Business Day or Next Working Day deliveries, These delivery options are exclusively for UK orders Only.

For international orders, the couriers we use are Royal Mail International and Royal Mail Contract Airsure services.

In the unlikely event of a delay, we will endeavour to contact you by email or phone to let you know, please include a phone number when ordering online.

** All delivery days are based on standard working days from Monday - Friday **

We Do Not provide a Guaranteed Saturday Delivery Service.

For Express Deliveries or Next Working Day Deliveries, please ensure your order is placed with us before 3pm to receive your item on the next working day. If you order an item on Friday and pay for Express Delivery or Next Day delivery, you will receive your item(s) on the Next working day which typically is a Monday. Orders received after 3pm on a Friday will not be delivered until Tuesday. Please consider these timeframes when ordering online.

Please Note: There are some postcodes that we are unable to offer 48hr Express delivery / Next Business Day Deliveries to, these these include: AB - Aberdeen, BT - Belfast, GY - Guernsey, FK - Falkirk, HS - Isle Of Lewis, IM - Isle Of Man, IV - Inverness, JE - Jersey, KY - Kirkcaldy, KW - Orkney Isles, PH - Inverness, PA - Renfrewshire, TR21-25 - Isles of Scilly, ZE - Shetland.

Courier services to these areas will generally take an additional 1-2 working day(s).

Once your order has been dispatched you will receive a confirmation email to let you know it is on the way.

If you require further assistance please contact our offices on 0844 567 2738 Monday - Friday 9am - 6pm.

We reserve the right to amend orders placed with incorrect delivery options without notice. We do not accept responsibility for items being delayed through customs/security checks or adverse weather conditions. There are no refunds on shipping costs unless we are responsible for the error. In the unlikely event a product is out of stock a member of our Customer Service Team will contact you.

We only accept PayPal Payments via eBay. To pay for your item, Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.

We are committed to you being fully satisfied with your purchases. If, for any reason, you would like to return any unworn/unused products, please follow the guidelines on the reverse of your invoice.

Items must be returned within 28 days from date of purchase. Items must be returned with all their tags and in the same packaging they arrived in. We will need your name, order number and details of the item you wish to return, plus the particulars of any exchange required.

Upon inspection of returned product, we will issue a full refund to the payment method used for the purchase less the original delivery charge. Any used items will be denied a refund and returned to the customer at his/her expense. Warranty items are subject to inspection and only eligible for repair, replacement or disposal.

Items should be returned via a tracked delivery service (such as Royal Mail recorded) to enable your item arrives safely, All exchanges will be shipped out via Royal Mail 2nd class subject to stock availability . We cannot accept responsibility for items that are not returned by recorded delivery.

Returned items must be unused and have all the original packaging and tags intact so that items can be resold. If we find that items have not been returned to us in fully resaleable condition,
we reserve the right to refuse a refund on the item or deduct up to 20% of the original selling price from the refund amount. When returning item(s), you will be responsible for the cost of
postage unless otherwise agreed in advance. For your own protection we suggest you use 1st or 2nd Class Royal Mail Recorded Delivery* to track your item(s) and to ensure the
package is signed for upon delivery. If requesting an exchange, we will post the item(s) back to you free of charge (applies to UK customers only*).

If you have received an item that is faulty or sent incorrectly, please contact our customer service team directly by phone or email for further assistance, on 0844 567 2738

All refunds and exchanges should take no more than 3 working days from when your item(s) arrives back to us. Please allow a further 3 working days for the refund to show up in your bank account or a replacement item to be delivered.

* For international orders please send back via recorded delivery through your National Postage Service. International customers will be responsible for all shipping costs (exchange shipping costs are the same as original) we will require payment before we can ship any international exchange

If for any reason you are not satisfied: Please contact us in the first instance by email or telephone, UK Customers please call 0844 567 2738 or if you are calling from abroad then please call us on this number 0044 1252 333 844,

Our Customer Services Team are available Monday - Friday 9am - 6pm excl Weekends and Bank Holidays.

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Returns Policy:

We are committed to you being fully satisfied with your purchases. If, for any reason, you would like to return any unused products, please follow the guidelines on the reverse of your invoice.

Items must be returned within 28 days from date of purchase. Items must be returned with all their tags and in the same packaging they arrived in. We will need your name, order number and details of the item you wish to return, plus the particulars of any exchange required.

Upon inspection of returned product, We will issue a full refund to the PayPal account used for the purchase less the original delivery charge. Any used items will be denied a refund and returned to the customer at his/her expense. Warranty items are subject to inspection and only eligible for repair, replacement or disposal.

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How to Return an Item:

1. All you need to do is complete the returns form which is located on the reverse of your delivery note

2. Peel off the address label

3. Package the item up and enclose the returns form within the box or package you are returning back to us.

4. Stick the returns label to the outside of the package you are sending back to us

5. Send the item back to us

Items should be returned via a tracked delivery service (such as Royal Mail recorded) to enable your item arrives back safely. All exchanges will be shipped out via Royal Mail 2nd class, unless otherwise agreed with a customer service advisor. We cannot accept responsibility for items that are not returned by recorded delivery.

As soon as we receive your item back we will process your request and advise by email once complete, exchanges can take 3 working days to complete from the date of receiving items back

Please note we do not offer a free returns service, customers are responsible for all return postage costs.

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