After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
If you are not completely satisfied with any of your purchases, you can request to return/exchange the item(s) within 7 days of receipt and must be returned to us within 14 days.
Returns are only accepted in original re saleable condition. Returns will not be accepted if worn, de-shaped, de-coloured, misused, washed, or in a non-resalable condition. Please make sure that briefs/thongs/swimwear etc. are tried on over your own underwear. In the interest of hygiene, we may refuse returns where we reasonably consider that this has not been done.
Please allow up to 14 days from the date of return postage for your account to be credited for goods returned via the Post Office.
Please message us before returning the order either through ebays messaging service or on the following email address email@example.com.
Please supply us with the following information; eBay user ID, Full Name and Address, Reason for return.
Return the package by using the Royal Mail Post Office counters and obtain a certificate of posting from the Post Office.
In the event that we do not receive the returned goods, we will ask you to provide the certificate of posting from the Post Office as proof of postage. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.
The customer is responsible for the cost of postage and packaging on any returned items.
If you want to exchange an item to a different size/colour/item, please send the item back for refund and buy a new item. Return item will only be refunded.
PO Box 110
We aim to respond to all queries within 48 hours (2 Working Days), however most queries will be responded to quicker than this.