After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We accept returns/exchanges only if the item is returned within 14 days of the receipt in original unused condition. We will refund the full purchased cost of the item. We do not refund any postage fees. (We do not accept responsibility of items lost in the post when returning back to us, we advise that the items are returned via Recorded Delivery). Please note even though some of items are listed as "free postage”, but it does actually cost us to post them, therefore postage charges are also not refundable on such items.
Before returning any item please contact us via eBay to inform us of your intention. All items returned must include your name, your eBay id and item number with brief details of reason for returning the item. Once we have received the item a refund or exchange will be arranged within 48 hrs.
Please contact us straight away regarding any faulty, post damaged item or if we send sent wrong size or item by mistake (which will never happen, hopefully) and we will arrange a replacement immediately. We will refund your postage cost upon receiving the item.
If you have ordered and received item and realise you have ordered the wrong size, please send the unworn item back and we'll exchange size (if in stock), postal charges will incur. It is the buyer’s responsibility to determine and incur any additional costs, including postage and any duties and/or taxes.
Will usually dispatch within same working day if paid before 12:00 GMT (excludes weekends and holidays). Expected dispatch time may vary and is based on seller's order cut-off time.
Postal order/Banker's draft
Seller's payment instructions
Please confirm that your address is correct and you have selected the right size. After the check out we would not be able to change your order. Postal orders and Cheques should be payable to "Hannan Traders". In case if your order is out of stock or damaged, we will inform you within 24 hours.