After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
We are happy to refund/exchange unwanted items returned within 30 working days, provided they are returned in their original condition, in which we will refund the amount (minus shipping costs).
Please include a note stating your REASON FOR RETURN, EBAY USER NAME and ITEM CODE.
· When returning an item, the buyer must keep proof of postage as they will need to claim on insurance should the item be lost/damaged en-route to us.
· In the unlikely event of an item being returned due to an error on our part, the correct item will be dispatched upon arrival.
· In order to claim back eBay fees for returned items, ‘unpaid item disputes’ will be opened which have NO adverse affect on the customer’s eBay account/status. The postage and packing charges +10% admin charges will not be refunded. In case of refunds the buyer has to pay revised postage charges for exchanges.
· All payments must be made within 5 working days however if this is not possible please let us know to discuss solutions. If payment is not received within 7 days and customers fail to communicate with us then a non paying buyer dispute will be filed and negative feedback will be left.
· We accept postal orders, and Paypal payment. Should you have any queries, please do not hesitate to contact me via eBay message service.