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We, at Jurassic Plants Nurseries guarantee that we only send top quality trees, shrubs, and herbaceous plants. We inspect everything thoroughly before despatch to ensure the best possible quality. We also ensure that all of our products are packed as securely as possible - with our unique method - in order to prevent any possible damage during postage.
If a plant arrives to you damaged or fails to survive for longer than three months after delivery, then either a replacement or if you require a refund is guaranteed.
Please bear in mind the fact that plants may require a bit of TLC if they have been deprived of light for an extended period of time during postage. And also, when plants are dormant in the winter, their physical appearance might be completely different to what they might normally look like during the spring or summer.