eBay item number:
Seller assumes all responsibility for this listing.
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Business seller information
Studio 312 Scott House
The Custard Factory, Gibb Street
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Most returns tend to fall into two different categories.
1: A Change Of Heart
If you have received your item from us and it turns out that it isn't quite what you wanted or perhaps you have simply changed your mind then we would of course accept a return on the item. Please contact us for the return address and then once you have sent this back and we have it in our possession then we will send you a refund. The item should be returned within 14 days and you would be expected to pay for the item to be returned to us. All items that are returned for a refund must be in the same condition as they were delivered.
2: Damaged Or Defective
On very rare occasions we may send out an item which is defective or damaged in some way. We would never intentionally send out something that is faulty but it is possible for an item to be damaged/defective and we may not have noticed this problem prior to posting out your order. If this is the case then please contact us to arrange for a return and we would either arrange to send you a replacement or return for a refund. We would always ensure the cost of the return is covered by ourselves and that our customers are never be out of pocket for such a fault - You must contact us prior to returning the item to discuss this as the way you package an item can often affect the cost associated with posting an item.