This amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tabThis amount includes applicable customs duties, taxes, brokerage and other fees. This amount is subject to change until you make payment. If you reside in an EU member state besides UK, import VAT on this purchase is not recoverable. For additional information, see the Global Shipping Programme terms and conditions- opens in a new window or tab
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Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
Please be aware that due to the nature of the product I do NOT accept returns on my knitting patterns unless faulty.
All my patterns are freshly printed on A4 size good quality paper in a good readable print size complete with a colour photograph and enclosed in a plastic sleeve. They are not COPIES but all my ORIGINAL designs and this is the format that I sell them in.
ALL OTHER PRODUCTS
If you are not happy with your purchase your item can be exchanged or returned for a refund for upto 10 days from the date of purchase. We will refund the price of the goods minus: the postage incurred, any free items included in the original order (unless also returned), and any discounts applied to the original order because of the returned item.
Customers are responsible for the shipping costs of returning or exchanging an item. Before you send the package back, please contact us so we are aware of your reasons for returning the product.