WHAT PAYMENTS DO YOU ACCEPT?
- We accept PayPal, Bank Transfer or Bank Deposit.
- Immediate Payment is required after the Winning Bid
- Item will be shipped immediately on the same or next business day of receiving full payment
HOW DO I PAY VIS BANK TRANSFER?
- Once you have placed an order you will receive our Bank Details. Please remeber to use your eBay user name as a reference as this ensures we can quickly apply your payment.
HOW DO I PAY VIA PAYPAL?
- Please place your order on the eBay listing page, complete checkout and input your payment details when prompted by the chckout system.
SAFE SHOPPING GUARANTEE
- To ensure you can buy with confidence, all purchases made are subject to eBay's buyer protection policy.
WHEN DO PAYMENTS NEED TO BE COMPLETED BY?
- We like all payments to be completed within 3 days. However for any reason if you cannot complete the transaction please let us know.
DO YOU COMBINE SHIPPING COSTS?
- We offer FREE standard shipping for all items (Australia Deliveries Only). If you purchase three or more items in one transaction you are automatically upgraded to Express Postage.
HOW LONG WILL IT TAKE FOR MY ITEM TO ARRIVE?
- Orders are dispatched same or next business day. Items are sent from our Queensland warehouse via Australia Post regular mail unless Express Postage has been selected. Delivery times vary but are usually 1-5 days depending on your location. For overseas deliveries please see Australia Post website for estimated delivery times.
DO YOU OFFER EXPRESS POSTAGE?
- Express Postage can be purchased at additional cost for Australia Deliveries only, However if you purchase 3 or more items in one transaction we will upgrade your postage from Standard to Express Australia Post Free of Charge (Australia deliveries only).
WHAT IF MY ORDER IS NOT RECEIVED?
- If your order is not received within the expected time frame (Please allow up to a Max of 10 working days), Please email us through eBay.
WHAT IS YOUR RETURNS POLICY?
- Your satisfaction is important to us, if for any reason, you are not satisfied with your purchase please contact us and you can return your item for a refund or exchange. (Postage costs are non-refundable)
WHAT IF I NEED TO EXCHANGE FOR A DIFFERENT SIZE?
- You can return your item, in its original packaging, and we will send an alternative size for you. All size exchanges are to be returned within 7 days.
WHERE DO I RETURN MY ITEM TO?
- Please return to: PO BOX 233, Cleveland, Qld 4163
We are 100% Australian owned and operated business located in South East Queensland.