Womens Underground Wulfrun Creeper Blksilvstud Flats

Item number:

130709341793

Seller assumes all responsibility for this listing.

Last updated on 16 Apr, 2013 14:07:00 BST View all revisions

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Item specifics

Condition:	New with box: A brand-new, unused, unworn and undamaged item in its original packaging (such as the original box or bag) and/or with the original tags attached. See all condition definitions- opens in a new window or tab ... Read moreabout the condition	Shoe Type:	Flats
Gender:	Womens	Features:	Blksilvstud
Product Name:	Wulfrun Creeper	Brand:	Underground
Colour Code:	91357	RRP:	100

Office Shoes - Womens Underground Wulfrun Creeper Blksilvstud Flats

Main Content

Womens Underground Wulfrun Creeper Blksilvstud Flats

If you need to contact our customer service team, please do so through eBay messages, not PayPal.

Please note if your size is not listed, then we are currently out of stock of that size - sorry!

We offer combined shipping discounts on all orders up to 10 items. Please note that this discount only applies to items that have been bought and paid for within a 4 day period. All items are sent by Courier.

Brand	Underground
RRP	£100.00
Buy it now price	£100.00
Shipping	UK £3.50 [More Options]
Vat	Inclusive
SKU	4725991357030

We are committed to providing you with the most sought after styles, and have the best collection of shoes on the net! We stock one of the largest collections of styles available in a range of colours and shapes to suit everyone...

At this time we only accept Paypal payments.

We aim to dispatch your order within 2-3 working days, in many cases orders are shipped next working day. Unfortunately we are currently unable to offer a guaranteed next day delivery.

All items are sent by courier. On receipt of the goods a signature will be required.

Where	Delivery cost	Delivery times from order confirmation
UK	£3.50	3-4 days
Ireland	£10.00	Within 7 days
European Union	£15.00	Within 7-10 days
Rest of the world	£25.00	7-14 days

Please note that we do not ship to PO Boxes and Army Barracks.

Please note that we do NOT ship to Reunion, France.
Please note that we do NOT ship to Maylasia, Tunisia and Thailand.

Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Office. Please note we do NOT deliver to International PO Boxes.

For European Union, please allow up to 10 working days from confirmation of order for delivery. For Rest of the world please allow up to 14 working days from confirmation of order for delivery.

Our courier will make 2 attempts to deliver a package or leave with a neighbour, should you be unable to collect the package on any of these attempts your order will be returned to us and we will charge again for a redelivery.

RETURNS

If you wish to make a return, you can do so by sending unworn/unused shoes along with your invoice to the address below within 30 days of the invoice date. We'll refund the delivery charge you originally paid on orders if the full order is returned to us within 7 days of receipt. If an order is returned to us after 7 days from receipt, then we'll refund the delivery charge only if the goods are damaged, faulty or incorrect. Always ask for a "Proof of Posting certificate" as we cannot be held responsible for goods that get lost in transit. We recommend shoes are sent back by Recorded or Special Delivery.

OFFICE eBay returns
LOADING BAYS 1-8
GATEHEAD ROAD
MOORFIELD INDUSTRIAL ESTATE
KILMARNOCK
KA2 0BA

We recommend you make a new purchase if the item is unsuitable as this is much quicker than exchanging. We can then simply refund the incorrect item. Once your goods are accepted back into stock you will be issued with a refund - usually within 7-10 working days.
We will refund you via PayPal. Returns are not accepted in OFFICE stores.

Please note you do NOT need to contact us to tell us you are returning your shoes. Please allow up to 10 working days before contacting us about your return.

Unfortunately, as all of our stock is listed on eBay we may be unable to offer exchanges on returned items. Please send your goods back to us for a refund and if you want to buy a different size, colour, etc, please make a new purchase. We regret returns can't be accepted in stores or concessions. If we have made a mistake, please contact us via eBay messages so we can sort out the problem immediately.

If the item is faulty or incorrectly dispatched we will be able to offer a refund for the product plus the cost of your return postage.If you think we've sent you the wrong thing, please double check the full description of the item on the listing, including the UK size before returning the item to us. We can only reimburse postage / delivery costs where the item is faulty or if we've sent the wrong thing. Unfortunately but we can't take back used goods which are unsuitable or do not fit. This is in addition to, and does not affect your consumer rights.

Order Acceptance and Contract

We send you a confirmation email within 24 hours of your order being placed to confirm receipt of your order. Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability. Once you have received your confirmation email, we can't change the details of the order (product, quantities or delivery address).

There is a delay between the time when the order is placed and the time when the order is accepted and the order confirmation email is not a guarantee of stock availability. On occasion the stock position relating to particular items may change. If an item is not in stock at the time of processing your order, we will let you know as soon after the order has been placed as possible and you will not be charged for the out of stock item(s).

The contract for the sale of the goods will be formed when we send an e-mail confirmation to you that we've dispatched the product to you at the address you provide us with. Acceptance will be complete at the time that we send this email to you. Any products on the same order which we have not been confirmed in the confirmation email do not form part of that contract. If your order has already been dispatched, we can no longer cancel it but you can return it within 28 days of purchase.

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Business seller information

Office shoes

Contact details

VAT number: GB 340010335

Print version Terms and conditions of the sale

Terms and ConditionsPAYMENT TYPES Office accepts PayPal via the eBay checkout. Our PayPal email address is paypal@office.co.uk. 

WEBSITE & STORE PRICES 

Making great ranges of shoes available to our customers is a complex business and the on-line side of our business works in a different way to our stores. For these reasons you may sometimes find that products on our Web site are priced differently to those in our stores. Many of the shoes you see on eBay are exclusive to eBay and may not be available in stores. 

DELIVERY CHARGES 

We aim to dispatch your order within 2-3 working days, in many cases orders are shipped next working day. Unfortunately we are currently unable to offer a guaranteed next day delivery. All items are sent by courier. On receipt of the goods a signature will be required. Where Delivery costDelivery times from order confirmation 

UK £3.50 3-4 days 
Ireland £10.00 7 days 
European Union £15.00 14 days 
Rest of the world £25.00 20 days 

Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Office. For European Union, please allow up to 14 working days from confirmation of order for delivery. For Rest of the world please allow up to 20 working days from confirmation of order for delivery. 

How are items delivered? 
UK: Your items are sent by Home Delivery Network. On receipt of the goods a signature will be required. If nobody is available at the address specified HDNL will attempt to have the parcel signed for and left with a neighbour, a card will be left giving you the location of your goods. Unfortunately we are unable to offer next day delivery. 

International: Your items are sent by DPD. On receipt of your products a signature will be required. Our courier will make 3 attempts to deliver a package, should you be unable to collect the package on any of these attempts your order will be returned to us and we will charge again for a redelivery. Delivery address Office can dispatch items to addresses other than the billing address of the cardholder. If you wish to take advantage of this service please add the appropriate details in your eBay and PayPal accounts before checking out. We operate an address verification system (AVS) for your security. 

Confirmation of your order 
Once we have received your order we will send a confirmation e-mail to the email address you provided during the checkout process. Stock availability Once you have confirmed and submitted all the details associated with your order we will send you an email confirming we have received the order. The confirmation email is not a guarantee of stock availability. If we are unable to fulfill your order, we will cancel any unavailable items from your order and do our best to let you know as soon as possible. 

Part-cancelled orders 
You will be refunded for any items that we were either unavailable or cancelled before this time. Heel heights Heel heights are an approximate measurement taken from the inside of the heel and are only a guide. 

SIZES 
All shoes are sold in UK sizes. 

STUDENT DISCOUNTS 
We do not offer a student discount on our web site. 

RETURNS

If you wish to make a return, you can do so by sending unworn/unused shoes along with your invoice to the address below within 30 days of the invoice date. We'll refund the delivery charge you originally paid on orders if the full order is returned to us within 7 days of receipt. If an order is returned to us after 7 days from receipt, then we'll refund the delivery charge only if the goods are damaged, faulty or incorrect. Always ask for a "Proof of Posting certificate" as we cannot be held responsible for goods that get lost in transit. We recommend shoes are sent back by Recorded or Special Delivery. 

OFFICE eBay returns 
LOADING BAYS 1-8 
GATEHEAD ROAD 
MOORFIELD INDUSTRIAL ESTATE 
KILMARNOCK 
KA2 0BA 

We recommend you make a new purchase if the item is unsuitable as this is much quicker than exchanging. We can then simply refund the incorrect item. Once your goods are accepted back into stock you will be issued with a refund - usually within 7-10 working days.
We will refund you via PayPal. Returns are not accepted in OFFICE stores.
Please note you do NOT need to contact us to tell us you are returning your shoes. Please allow up to 10 working days before contacting us about your return.
Unfortunately, as all of our stock is listed on eBay we may be unable to offer exchanges on returned items. Please send your goods back to us for a refund and if you want to buy a different size, colour, etc, please make a new purchase. We regret returns can't be accepted in stores or concessions. If we have made a mistake, please contact us via eBay messages so we can sort out the problem immediately.
If the item is faulty or incorrectly dispatched we will be able to offer a refund for the product plus the cost of your return postage.If you think we’ve sent you the wrong thing, please double check the full description of the item on the listing, including the UK size before returning the item to us. We can only reimburse postage / delivery costs where the item is faulty or if we’ve sent the wrong thing. Unfortunately but we can’t take back used goods which are unsuitable or do not fit. This is in addition to, and does not affect your consumer rights.

CANCELLING YOUR ORDER 
Office try to get our order out as soon as possible, to cancel your order you must email us via eBay Messages. Unfortunately it will not always be possible to stop the order if this has already been picked up by the delivery company so Office will not be liable for the postage and packaging costs should this be the case 

GENERAL Office reserves the right to refuse any order if we discover there is a quality control issue with your order. 

Data protection 
We do not share any data collected via our website with any 3rd party partners 

HEAD OFFICE (eBay) 
OFFICE 
9-10 Great Sutton Street 
London 
EC1V 0BX 

Company registration number - 1764341 
VAT registration number - 340010335 .

Returns policy

Return policy details
Returns If you wish to make a return, you can do so by sending unworn/unused shoes along with your invoice to the address below within 30 days of the invoice date. We'll refund the delivery charge you originally paid on orders if the full order is returned to us within 7 days of receipt. If an order is returned to us after 7 days from receipt, then we'll refund the delivery charge only if the goods are damaged, faulty or incorrect. Always ask for a "Proof of Posting certificate" as we cannot be held responsible for goods that get lost in transit. We recommend shoes are sent back by Recorded or Special Delivery. OFFICE eBay returns LOADING BAYS 1-8 GATEHEAD ROAD MOORFIELD INDUSTRIAL ESTATE KILMARNOCK KA2 0BA We recommend you make a new purchase if the item is unsuitable as this is much quicker than exchanging. We can then simply refund the incorrect item. Once your goods are accepted back into stock you will be issued with an exchange or refund - usually within 7-10 working days. We will refund you via PayPal. Returns are not accepted in OFFICE stores. Please note you do NOT need to contact us to tell us you are returning your shoes. Unfortunately, as all of our stock is listed on eBay we are currently unable to offer exchanges on returned items. Please send your goods back to us for a refund. If you want to buy a different size, colour, etc, please make a new purchase. We regret returns can't be accepted in stores or concessions. If we have made a mistake, please contact us via eBay messages so we can sort out the problem immediately. If the item is faulty or incorrectly dispatched we will be able to offer a refund for the product plus the cost of your return postage. If you think we’ve sent you the wrong thing, please double check the full description of the item on the listing, including the UK size before returning the item to us. We can only reimburse postage / delivery costs where the item is faulty or if we’ve sent the wrong thing. Unfortunately but we can’t take back used goods which are unsuitable or do not fit. This is in addition to, and does not affect your consumer rights.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

Return policy details

Returns If you wish to make a return, you can do so by sending unworn/unused shoes along with your invoice to the address below within 30 days of the invoice date. We'll refund the delivery charge you originally paid on orders if the full order is returned to us within 7 days of receipt. If an order is returned to us after 7 days from receipt, then we'll refund the delivery charge only if the goods are damaged, faulty or incorrect. Always ask for a "Proof of Posting certificate" as we cannot be held responsible for goods that get lost in transit. We recommend shoes are sent back by Recorded or Special Delivery. OFFICE eBay returns LOADING BAYS 1-8 GATEHEAD ROAD MOORFIELD INDUSTRIAL ESTATE KILMARNOCK KA2 0BA We recommend you make a new purchase if the item is unsuitable as this is much quicker than exchanging. We can then simply refund the incorrect item. Once your goods are accepted back into stock you will be issued with an exchange or refund - usually within 7-10 working days. We will refund you via PayPal. Returns are not accepted in OFFICE stores. Please note you do NOT need to contact us to tell us you are returning your shoes. Unfortunately, as all of our stock is listed on eBay we are currently unable to offer exchanges on returned items. Please send your goods back to us for a refund. If you want to buy a different size, colour, etc, please make a new purchase. We regret returns can't be accepted in stores or concessions. If we have made a mistake, please contact us via eBay messages so we can sort out the problem immediately. If the item is faulty or incorrectly dispatched we will be able to offer a refund for the product plus the cost of your return postage. If you think we’ve sent you the wrong thing, please double check the full description of the item on the listing, including the UK size before returning the item to us. We can only reimburse postage / delivery costs where the item is faulty or if we’ve sent the wrong thing. Unfortunately but we can’t take back used goods which are unsuitable or do not fit. This is in addition to, and does not affect your consumer rights.

Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab.

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Womens Underground Wulfrun Creeper Blksilvstud Flats