For all returns, buyers must contact us and follow our return process steps before sending back the item to us. - Items sent back without authorisation will not be processed. - Must contact us via our email and describe reason within 30 days of items arrival. - The item need to be arrived back here in new, unopened and re-saleable condition. - All accessories/parts must remain in their original packaging. - Shipping and handling fees will not be refunded. - Buyer will be responsible for charges
We will offer replacement or refund ( base on different condition to issue partial or full refund ) for all DEFECTIVE items, but a photo is needed for our reference beforehand and should be reported to us within 2 monthes.;If you do not like the items for any reasons, please let us know within 14 days upon receive, full refund, EXCLUDE DELIVERY CHARGE ( free shipping will be deduct the actual shipping fee usu. within 3 pound for item within 500g ), will be given after buyer send back the all the parts with original package, all the RETURN PARCEL is needed to write CLEAR information includes buyer name, item number, item code on the original package, and return reasons.;We will refund or exchange item you want after parcel reach us and it is very appreciated if you would send us tracking number or certificate to confirm return.;All items can be returned should be in original condition, we do NOT accept item which is missing parts; damaged due to accidents, physical force, water, fire, power surge, acts of God, natural disasters or other misuse; with nose impairing smell.;Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures, but not the same performance on different bodies as on the model.