eBay item number:
Seller assumes all responsibility for this listing.
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New with tags: A brand-new, unused, unworn and undamaged item in the original packaging (such as the original box
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Business seller information
Austins Department Store Outlet
R C Austin Ltd
6 Courtenay Street
Company registration number:
After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
To best serve our customers we offer the following simple guidelines:
All orders are dispatched via Royal Mail Standard Post.
We aim to ship your goods on the day your order is received, up to 4pm, Monday to Friday. Alternatively, if you order after 4pm or over the weekend your order will be dispatched the next working day.
Although most customers receive their goods within 2-3 days, please allow up to 10 working days for delivery.
We want you to be completely satisfied with your order so we offer a no-hassle return policy
You are entitled to cancel your order and return the goods within 7 working days for a full refund.
You can do this by contacting us via email or telephone on 01626 333444 and quoting the order number supplied to you. Your refund will be paid upon receipt of returned goods.
You are responsible for the cost and risk of loss or damage when returning any items, so please take out postal insurance that will cover their value in the unlikely event of any problem.
This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty.
All returns must be in saleable condition.
Still not found what you need?
If you have any other questions relating to delivery, returns or anything else related to our store, please click here to use our help portal where you can easily send us your questions, ideas and feedback. Alternatively, you can call us during normal business hours on 01626 333 444 and one of our staff will be happy to assist you.