Items are usually sent out the same day, or the next working day. Delivery is estimated at between 1-5 working days from purchase. Parcels may be sent by Royal Mail or by tracked courier depending on the size of your order. Please be sure to include a phone number with your details to allow a courier to contact you, just in case.
We offer combined shipping discounts in the UK based on the total weight of your items. You can find out more on our shipping info page. Feel free to buy in bulk and enjoy our multiple order shipping discounts.
In many instances these totals will calculate automatically, but not always. If your items are combining and not showing the correct postage, please contact us and we will adjust the shipping total. Please note than in order to get the combined shipping discount, payment for combined items must be made in a single transaction.
All of our parcels are too large for a letterbox, so please arrange for delivery to be made to an address where someone will be available to receive the parcel, or you have a pre-arranged safe place with your postman. If you think your parcel should have arrived, it is worth checking with your local sorting office to see if it waiting there for you.
Whilst most orders are delivered quickly, we sometimes experience delays that are beyond our control. For Royal Mail deliveries we ask that you allow 3 weeks for delivery, for courier deliveries we ask that you all 1 week before contacting us. Rest assured that any problems with delivery will be resolved by us after these time periods have elapsed.
We are happy to ship to nearly everywhere in the world. Shipping is most cost effective in bulk. We offer very competitive rates for parcels up to 25kg to most countries, please contact us for the current rates of your countries. Shipping for bulk orders usually take 1-2 weeks.
We also ship smaller parcels via Royal Mail standard service. The maximum size of these parcels is 2kg, so if your parcel is sent by Royal Mail and is over 2kg, it will be sent in separate parcels. Delivery is usually within 1-2 weeks, however sometimes there are delays in the post and customs. We ask that you allow 4 weeks for international delivery.