We accept PayPal, Visa, MasterCard, Discover and American Express (through PayPal or Phone). Payment must be received in 7 business days or the item will be re-listed and you could receive a "non-paying bidder" hit on your eBay account.
Minnesota residence please add 6.5% sales tax
Shipping Fees and Restrictions
We are open Monday-Thursday 7:00am-5:00pm and Friday 7:00am-1:00pm (CST). Your purchase will be shipped the same day if payment is received before 2:30pm (CST) Monday-Thursday (excluding holidays) via GROUND, which takes 1-5 business days for delivery to US street addresses. WE CAN NOT SHIP TO A PO BOX! All orders and payments received from Thursday 2:30pm to Friday 9:00am will ship Friday morning or Monday (excluding holidays) via GROUND.
WeGUARANTEE our product to be new and free of manufacturer defects for the original purchaser. If you have a problem with the product, just contact us THROUGH eBay or call us Toll Free at 1-877-346-2050 during our normal business hours. We warrant the product to be new and free of manufacturer defects. If the product is damaged in shipment or is not in working order for some reason upon delivery, we will make it right.
Because quality and customer satisfaction are our top two priorities, we only sell items that meet our most demanding standards. Our highly-skilled engineers and production team work together to create custom ATV accessories from the highest quality materials. Once completed, all KFI Products are inspected to confirm the exact specifications needed for your ATV model. We strive for a precise fit with ease of installation. So with our in-house engineering, riding experts, and other partnerships, we believe that KFI Products provides you with the highest-quality ATV accessories at the best possible prices.
Damage and Return Policy Damage Policy - If you receive a product that is damaged in shipment please contact us immediately. We can file a damage report with the shipping company and make arrangements to resolve the damage.
Return Policy - We accept authorized returns on unused products for 30 days after you receive your product. Unused means that the product has not be assembled or used in any way. All returns are subject to a restocking fee. Please allow up to 7 business days after we receive the returned item to process your refund. You are responsible for returning the product in new, resalable condition. It must arrive unused in its original packaging, complete with all accessories and user manuals. If any original parts, accessories, documentation or packaging are used, damaged or missing, you will be charged a restocking fee. You are responsible for paying all costs for return shipping and insurance.
About Us (History/Background)
KFI Products is our brand name of products that we mainly manufacture at Kappers Fabricating Inc. We are family owned and have been in business since 1986 and Incorporated in 1990. In 2002 we decided to start some of our own products and we engineered our very first KFI ATV Winch Mount. Since the inception of our first ATV mount we have come along way with our own KFI Products line. We have also added other products to help compliment our manufactured products. Many KFI Products and accessories are made in our 40,000 sq. ft. Manufacturing Facility and 18,000 sq. Ft. Powder Coating Facility in Spring Valley, Minnesota. We also thoroughly research any possible partnerships with other manufacturers and use our own ATV riders to rigorously test the products we bring to our home facility.
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WE CAN ALSO TAKE CREDIT CARD PAYMENTS OVER THE PHONE DURING OUR NORMAL BUSSINESS HOURS 1-877-346-2050. WE SHIP UPS SO PLEASE SUPPLY A NON-P.O. BOX SHIPPING ADDRESS. For all orders outside the continental US we will be using USPS (United States Postal Service).
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postage & packaging
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