ZTE Blade Q Mini - 4 GB - Black (Unlocked) Smartphone Grade A (AA)
The phone is refurbished and UNLOCKED
Please note: This phone comes with a free 90 day warranty and a non-manufacturer box.
This phone can be purchased with confidence that in the unlikely event of a fault, we will repair or exchange your phone free of charge, including any postage costs to the original purchase destination.
· Mains UK Charger
· User Manual
Our Grading Structure
Will be supplied in original manufacturer box and checked by one of our engineers. Generally these devices will have been returned from a retail store. They will be in immaculate condition and indistinguishable from a brand new phone.
Grade A - Refurbished
Items that are classified as Grade A are required to have new cosmetic parts. Grade A translates to ‘Like New’ thus any parts that have been used by a previous consumer mean it cannot be ‘Like new’. As such Grade A must have all external components replaced for flawless parts.
We only accept payment via Paypal and delivery to a confirmed PayPal address.
Postage - UK
All sold items are dispatched by Royal Mail Special Delivery or by Royal Mail 48hr Tracked Service, this is to ensure you receive your item as promised and therefore full traceability in the event of any issue.
Returns - UK
If you decide to return your phone for any reason within 14 days from receipt we will be happy to refund you. All buyers MUST contact us via ebay to make any return arrangements. Do not return the phone to us until we have informed you of the correct return address using a tracked courier service or provided you with a returns bag which we will ship to you.
Please be aware that any <14 day refund requests must have the phone and accessories in the original packaging and in the same condition allowing for reasonable wear and tear.
We aim to deal with all enquires within 24 hours, Monday to Friday, excluding public holidays in England and Wales.
Non EU buyers shall be refunded the UK VAT currently at 20% of the purchase price directly into your PayPal account following shipment. Non EU buyers may be subject to your countries Customs Entry Taxation and liable for any applicable VAT, this is payable by you.
Please consider this before purchase.
All EU members will be subject to the full purchase price and no import tax shall be applied.
Shipping will be by via UPS courier service, however should the phone develop a fault within the warranty period, the cost of returning the device to us shall be covered by you. All repaired and exchanged phone will be shipped back to you free of charge.
If a fault develops within your warranty period please contact us via my eBay.
We will endeavour to resolve your issue but if not, we will repair or replace it once the original product has been returned to the Unipart Retail Sales team for assessment and verification of the fault.
Please note that you are responsible for the cost of return postage. To guarantee receipt, you must return the item by an insured service, such as Recorded Delivery or Special Delivery. This will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund may be delayed.
If an item is incomplete, not in the same condition and missing peripherals for example packaging, battery, charger, memory cards, manuals, cables etc as when supplied, we reserve the right to refuse a refund.
We provide a free 90 days warranty, which covers parts defects, software and workmanship which does not affect your statutory rights.
We are the UK’s largest repair facility working for a number of the major network providers and phone manufacturers.
We are new to eBay although established for many years in the industry, and our aim is to provide the same “Best In Class” service direct to the consumer as we already do for our business clients.