I am happy to ship worldwide, and always combine shipping costs on items that end on the same day. I do NOT hold over payment of items from one week to the next - all items must be paid for within 3 days of auction end.
From 1/1/2014, all parcels will be sent by tracked shipping ONLY. Parcels to UK will be sent by Special Next day Delivery, or ParcelForce 48 for heavier items. For international destinations, parcels weighing under 2kg will be sent by Airsure or International Signed For, and those that weigh over 2kg. will be sent by Global Priority. Apologies for the higher costs, but eBay policy has changed, and I can only send by tracked shipping now.
My items are carefully packed so they reach you safely, and I charge a small fee for packaging materials – this is included in the shipping cost.
I aim to dispatch parcels to my customers within 48 hours of receiving payment.
Please don’t hesitate to contact me if you have any questions!
Returns are accepted within 14 days, but ONLY if the item has been seriously mis-described, which I try very hard not to do! BUYER pays for return TRACKED shipping. Please note that as I sell unique, antique textiles and ephemera, any item you return MUST be well packed and received in exactly the same condition as sent. Any UK customs duty that I incur in order to retrieve a returned international parcel will be deducted from the refund amount.
If a returned item is found to have been worn, laundered, repaired or damaged in any way, thereby compromising its value, I will only make a partial refund according to the condition. Once I have received the item in return, and have verified its condition, I will refund your original payment and original shipping costs within 3 working days.
I always try to offer my customers excellent service, and will continue to do so. As I am a one-woman business, and am often away seeking out interesting items to offer you, I am unable to offer a seamless “Amazon-like” service, with dispatch of parcels within 24 hours, and free domestic shipping. I will nevertheless continue to offer the same professional service as before despite the recent changes in eBay policy.
Please do contact me if you have any questions - I am always happy to help.