Delivery
Delivery - UK
UK Standard Service is FREE!
Items will be delivered within 4-7 working days* of receiving cleared funds. All UK parcels are sent on STANDARD service Monday-Friday*. Items are dispatched by Usually Royal Mail Standard and Tracked Service (sometimes we use a Courier Service also).
UK Expedited Delivery:
Next Day Guaranteed Option (Payable)
We offer an option for Expedited Delivery and is Payable: Goods are delivered within maximum 5 days* of placing your order, but usually we aim to send same or next day after your order arrives and for next day delivery to be with you within 3 days of placing order.( * Does not include Weekends ) These goods will always get priority and are shipped with 1-2days Maximum of receiving your order for a next day delivery. Goods are sent via a TRACKED service, and require a signature on Delivery. You should always use a delivery address where someone is available to receive and sign for the goods, goods will NOT BE LEFT OUTSIDE IF NO ONE IS IN TO ACCEPT. Goods will ONLY be dispatched when funds are cleared.
Goods will have a Airway Bill Number( AWB) and is trackable on the Royal Mail Website. We send the AWB on notification of dispatch
Track your Domestic Parcel:
Delivery - International
Sent Via a Priority International Service ( not standard), Registered, requires signature on arrival.
(We DO NOT offer the Standard Airmail Service which is cheaper, but much less reliable)
All international items will be sent via the Royal Mail International ‘’Signed For’’ Service, which requires a signature on delivery. The charge is a little higher , but we feel that it’s a much better service where it can be tracked as well as the assurance that parcel has arrived as you need to sign for the goods on arrival. Please allow between 7- 14 days from date of postage for your item to be delivered, depending on your location. If after such time it hasn't arrived, please contact us. Goods will have a Airway Bill Number( AWB) and is trackable on the Royal Mail Website. We send the AWB on notification of dispatch.
Track your International Parcel
International COURIER Service - Transit 3-5 Days Anywhere in the World
IF you want a Courier Service; Choose the Parcel Force Priority Express at shipping options. We will in fact ship goods via DHL or TNT, for a delivery within 3 – 5days depending on your Location anywhere in the world. The cost is reasonable for such a service: £20 for Europe and £25 for Rest of the World. The Airway Bill Number is sent at time of Notification of Dispatch to you.
Payment
Your order only constitutes an offer to purchase the Goods from us, and does not form a binding contract until accepted by us. We only accept payment via Paypal. An offer made by you to purchase the Goods shall only be deemed to be accepted by us when payment has been made.
Please ensure payment is made no later than 11am on the 6th day from the date of your first purchase.
Payments received after 11.00 am will be processed the next working day (excluding bank holidays).
All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes.
Our VAT number is 781546213
Terms & Conditions
General
These are the terms and conditions which apply to your purchase of Jewellery, Fascinators and other goods (the "Goods") from the janeojewels Ebay Outlet. The Goods are provided by janeojewels, ( part of Neotrims Limited) and these terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase the Goods from us.
We reserve the right to change the terms and conditions under which the Goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the Ebay Outlet site.
We will not be responsible for the performance of any obligations under these terms and conditions in the case of an event outside of our reasonable control, including but not limited to strikes, lockouts, failures of third party systems or networks, acts of god, fire, earthquake, storm, flood or other natural disaster, deliberate sabotage or malicious damage to equipment or data or for damage to or destruction of premises or equipment.
We try to make sure that all information on the Ebay Outlet, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for errors on the Ebay Outlet site. You should bear in mind that buying jewellery and accessories over the internet provides a different shopping experience to buying in-store.
In particular you acknowledge that:
- The colours which are shown for the Goods will depend on many factors including your display settings;
- All sizes and measurements are approximate; and
- The Goods and promotions which are offered on the eBay Outlet may not be available on our own website store and vice versa.
- Purchasing Goods and Payment
Your order only constitutes an offer to purchase the Goods from us, and does not form a binding contract until accepted by us. We only accept payment via Paypal. An offer made by you to purchase the Goods shall only be deemed to be accepted by us when payment has been made.
Please be advised that once an item has been purchased we will require immediate payment. Please be advised that your Order will then be passed to our despatch department to be processed.
All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes. Our VAT number is 781546213.
Our company registration No is 4121337; Janeojewels is a holding and brand under the The Neo Knitting and Trims Co ltd.
Nothing under these terms and conditions affects your statutory rights
These terms and conditions set out the entire agreement between you and us in respect of the sale and purchase of Goods. They may only be varied where separately agreed in writing by both parties.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions shall be unaffected.
These terms and conditions shall be governed by the laws of England and Wales and you agree to submit to the exclusive jurisdiction of the English courts for the determination of disputes.
Returns
Goods [that are in perfect re-saleable condition] may be returned within 14 days of receipt for a full refund. We do not accept refunds on Earrings or Headwear for hygiene reasons.
We will refund the payment price to your Paypal account.
In order to return an item, you MUST ENCLOSE A RETURNS FORM: In event of a return, please contact us FIRST so we can mail you the RETURN form. Returns MUST be sent via a secure traceable method and refunds ONLY authorised after goods received and inspected to be RE saleable. Please use the same eBay id as you ordered your goods to correspond.
Returns postage is payable by you.
We would like to advise our customers that you will need to allow up 7 working days for your return to be processed after receipt at our offices. Please be assured that we will ensure that your refund is processed via pay-pal.
Returns Due to a Defect:
Firstly we are very sorry if this happens, but these things do happen despite all the precautions we take; important thing is that we resolved the matter in a speed and satisfactory and reasonable manner which we assure you that we will.
In event a product has arrived defect; please let us know IMMEDIATELY by emailing to us using the same eBay id you used to purchase the goods via the eBay portal only. We will aim to replace the item if a replacement is available in stock. Your Defect item must be FIRST returned before a replacement can be sent. WE ARE UNABLE TO SEND A REPLACEMENT WITHOUT THE ORIGINAL FIRST BEING RETURNED. We will reimburse the returns postage either with a free jewellery gift value usually at higher than the returns cost or reimburse you in full for postage paid.
Address for payments & returns:
Neo Knitting and Trims Co LTD
Peter Pal House, High Street
Oadby
Leicestershire
LE2 5DE
TEL: 0116 271 4923
About Us
From our humble beginning we have endeavoured to offer only unique pieces of jewellery in our collection and we can confidently say you will not find any of our jewellery designs anywhere else; that's a janeo fact! So when you wear or buy a janeojewels jewellery piece you will be wearing unique designer attire. Further, it's not just Costume jewellery, its quality and sophisticated costume jewellery with semi-precious outer plating finishes in Rhodium or 14K Gold
We are very proud to use Genuine Swarovski Crystals in our jewellery, and while the mix of crystals maybe combined with Czech, Swarovski and others in any one style ; if we say Swarovski in any of our descriptions, that's exactly what you're buying. One look at our jewellery in your hand will demonstrate the clarity of our crystals as being of high class. So, beware of imitations; whilst others talk and describe their jewellery being Swarovski when it rarely is; janeojewels jewellery is composed genuine Swarovski.
Some of our items are 100% Swarovski; referred to us Swarovski Crystalized Elements; a term and brand created by Swarovski to describe its finest quality Crystals.
In short you are buying janeojewels branded and designed jewellery at a fraction of the cost that you will purchase similar pieces in a Swarovski shop.
The Collections
Women's Jewellery
There is little we don't offer for women when it comes great crystals jewellery!
All our Jewellery is combined with Genuine Swarovski Crystals:
Stunning Jewellery Necklaces; Contemporary, Vintage and Bridal Jewellery Sets in 2 pieces and 3 pieces combinations; Bangle Bracelets and Cuffs; Cocktail Rings, Brooch Pins; Dangling Earrings, Charms Jewellery.
Men's Jewellery by Janeo.
Stunning Stainless Steel and Leather or a mixture of both, in our trendy and affordable quality Wristbands and Bracelets; and unique Stainless Steel Pendants and Chains.
The collection speaks for its self; they are great gifts for him also.
Headwear by Janeojewels
A new addition to our collection is our amazing Fascinators headwear and hats collection. As usual we strive to be different and unique and our headwear collection is no different; it comes as a three piece set, with a mini corsage /headwear and a Swarovski crystals Brooch when purchasing only Fascinator.
The collection comprises 30 fascinator's styles, each with 2- 3 colour options; in styling which is wild, classic or totally mad to suite all tastes.
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