We will accept returns within the following criteria:
1. We have shipped a incorrect item to you; please contact us immediately.
2. Goods damaged in transit - all parcels are insured(smaller parcels, unless highly valuable aren't whereas stated); please contact us immediately .
3. If you have changed your mind about the item you may return the item at your own cost.
4. Goods are not as described.
Faulty goods can be returned to us for an exchange or refund within a 7 day period.
Please communicate with us first, preferably via ebay messages for a quicker response.
We operate Monday - Friday, and no queries will be answered over the weekend period.
In the unlikely event,that you change your mind, original postage & return costs are non refundable & paid by the buyer.
In All other situations the original postage paid is refunded, unless stated in my terms & conditions. |