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- DescriptionPraise for The Celebrity Experience -Bob Danzig, former CEO, Hearst Newspapers, and author, speaker, and professor You can't focus on the customer until you develop the right attitudes in your team. The Celebrity Experience is proof that you can treat your customers as stars and improve the bottom line. -Howard D.
- Author BiographyDonna Cutting speaks, consults, and writes on the topics of employee engagement and customer service. She spent almost two decades managing creative programs and leading employee morale initiatives in the healthcare field. A member of the National Speakers Association, she frequently delivers presentations to large corporate clients such as American Express Corporate Travel, GTE Federal Credit Union, the Society for Human Resource Management, and the American Hospital Association.
- Author(s)Donna Cutting
- PublisherJohn Wiley and Sons Ltd
- Date of Publication08/02/2008
- GenreSales & Marketing
- Place of PublicationChichester
- Country of PublicationUnited Kingdom
- ImprintJohn Wiley & Sons Ltd
- Content Note, black & white illustrations
- Weight443 g
- Width163 mm
- Height236 mm
- Spine22 mm
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