Shipping:
We only use large national couriers such as UPS, APC & Royal Mail etc. For sending our goods quickly and safely right to your doorstep.
Any item will be shipped within 48 hours of us receiving cleared payment** or sooner. You will be informed of the date of dispatch via eBay.
Occasionally a payment go's astray in PayPal, if you have not received any confirmation of dispatch within 48hours of sending your payment, please send us a message reporting this to get your order chased up and a reply back to you explaining why.
If you receive your dispatch notification and within 24hours have not recieved your item or any notification from the courier, ensure you email us immediatly so we can provide you with the tracking information. Once you have your tracking information you will need to get in contact with the courier yourself.
When you receive your item please ensure you check the item before signing, as once the package is signed for insurance renumeration is much harder to achieve.
Contact:
The only way to contact us is via eBay message, we do not reply to e-mail. When sending a message with a question referring to your order please ensure you send the message from the actual "contact seller" link in the listing, otherwise we will not be able to chase your order efficiently. Abusive language will not be tolerated or responded to, and will be reported to eBay.
Our office hours are:
Weekdays 10am-4pm (Closed Between 1pm-2pm)
We are not open on weekends or bank holidays.
The next day courier service excludes weekends and bank holidays. We cannot provide timed deliveries or Saturday deliveries.
This excludes weekends and bank holidays.
Shipping:
We only use large national couriers such as UPS, APC & Royal Mail etc. For sending our goods quickly and safely right to your doorstep.
Any item will be shipped within 48 hours of us receiving cleared payment** or sooner. You will be informed of the date of dispatch via eBay.
Occasionally a payment go's astray in PayPal, if you have not received any confirmation of dispatch within 48hours of sending your payment, please send us a message reporting this to get your order chased up and a reply back to you explaining why.
If you receive your dispatch notification and within 24hours have not recieved your item or any notification from the courier, ensure you email us immediatly so we can provide you with the tracking information. Once you have your tracking information you will need to get in contact with the courier yourself.
When you receive your item please ensure you check the item before signing, as once the package is signed for insurance renumeration is much harder to achieve.
Contact:
The only way to contact us is via eBay message, we do not reply to e-mail. When sending a message with a question referring to your order please ensure you send the message from the actual "contact seller" link in the listing, otherwise we will not be able to chase your order efficiently. Abusive language will not be tolerated or responded to, and will be reported to eBay.
Our office hours are:
Weekdays 10am-4pm (Closed Between 1pm-2pm)
We are not open on weekends or bank holidays.
The next day courier service excludes weekends and bank holidays. We cannot provide timed deliveries or Saturday deliveries.
This excludes weekends and bank holidays.
