2 min article

Paying for items

You’ll find the payment methods a seller accepts in their listing. If you have any problems paying for your items, we can help troubleshoot the issue.

We're actively addressing reports that some sellers are charging unfair or unreasonable prices for certain items on eBay. We encourage our community to report any listings they suspect of unfair pricing to us. See our page on Reporting price gouging on eBay for more information and details on how to start a report.

When you're ready to pay, simply go to checkout. You'll be able to select your payment method and review your order details, including your delivery address, before you pay.

Ways to pay

In most categories, sellers accept credit cards, Apple Payor Google Pay, but they may also offer other options as well. You'll find the payment methods your seller accepts by going to the Postage and Payments section of the listing.

Cheques, money orders, and bank wire transfers aren't allowed for most eBay purchases. However,you can use these payment methods to buy vehicles, capital and business equipment, real estate, and items you pick up in person. See ourPayment methods policy for more details.

Troubleshooting payment errors

If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:

  • Check you've entered your payment details correctly
  • Make sure your billing address matches the address on your payment method
  • Try checking out on another device. If you're using the eBay desktop site, try checking out on the mobile site or app, or vice versa
  • Try checking out on another browser. You can also try signing out, clearing your cache and cookies, and signing in again before trying to check out again
  • Make sure your payment method hasn't expired. For example, if you're paying with a credit or debit card, check the expiry date on the card
  • If you're using a new credit or debit card, you may need to activate the card before you can use it. We recommend contacting your bank or card issuer for instructions
  • If you're paying with PayPal, try unlinking your account and linking it to your eBay account again

If you're still having trouble paying, choose your payment method below for more information:

Timelines for paying

When you buy an item on eBay, whether you won an auction or used Buy It Now, you'll need to pay the seller within 2 days (4 days for eBay Motors purchases). The sooner the seller receives your payment, the sooner they'll send your item.

You'll find everything you've bought recently - including items you still need to pay for - in your Purchase History - opens in new window or tab.

Check for unpaid items - opens in new window or tab

When you buy an item, it's important to pay as quickly as possible. If you haven't paid in 2 days, a seller may open an unpaid item case against you. If the seller has opened an unpaid item case against you, you may be able to appeal it.

Was this article helpful for you?

Related help topics