Our payment-related policies ensure buyers and sellers have consistent access to familiar and secure payment methods, transparent information on how to pay and what to pay for, and know what to do if something goes wrong.
For more details, please see the individual policy guidelines below.
Learn about payment methods that are easy to use, secure, and offer strong protections against fraud.
Unpaid item policyLearn how eBay sellers are protected when buyers don’t pay for items they’ve won in an auction or bought.
Offers to buy and sell outside of eBay policyTo make sure buyers and sellers are fully protected, transactions that started on eBay cannot be completed off our site.
Payments surcharge policySellers can't charge any additional fees or charges for using ordinary forms of payment, including credit cards and PayPal.