3 min article

International postage for sellers

Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.

Tip
Before making your items available internationally, we recommend reading through our International trading policy.

To sell globally, you'll need to accept PayPal as a method of payment, and ensure to comply with the international trading laws of the countries you are selling in.

Posting internationally through the Global Shipping Programme

Before adding international postage to your listings, consider using our Global Shipping Programme

With the Global Shipping Programme, all you need to do is send your item to our domestic postage centre and we'll take care of the rest. We'll manage international postage and customs, and add tracking information so you and your buyer know when the item will be delivered.

Most importantly, if anything goes wrong during international postage, your seller performance won’t be effected and you won't have to handle eBay Money Back Guarantee cases.

Read more about our Global Shipping Programme.

How to add international postage to listings

To add international postage to your listing, select the countries you're open to posting to and enter your international postage service and costs. Here's how: 

  1. On the create a listing page, scroll down to the Delivery details section.
  2. In the International postage dropdown, select Flat: same cost to all buyers.  
  3. If you'd like to use rate tables, tick the Use my rate tables box. 
  4. In the Post to dropdown, select Worldwide or Choose custom location to pick from a list of destinations.
  5. In the Services dropdown, choose which postal carriers you'd like to offer. 
  6. In Cost, enter your postage charge.
  7. Enter your package's weight and dimensions.
  8. Under Exclude postage locations, you can create an exclusion list of countries or areas that you don't wish to post to.
  9. Enter your item's location. 

We may ask you to sign an International Selling Agreement. This is an acknowledgment that your items are subject to the policies of other eBay sites that they appear on, including the eBay Money Back Guarantee - opens in new window or tab.

Tip
Bids and prices on a listing automatically appear in both the currency you specify and the currency for the site from which the buyer is viewing the item.

Customs

Customs is a government agency responsible for regulating items entering a country. All items being sent to and from a country must clear customs first.

As an eBay seller, you'll need to provide the correct documentation so that your item won't be held indefinitely by customs. Your carrier can easily arrange for customs clearance before you post your items. You may need to pay additional costs if items have to be returned because they don't clear customs. Also, goods can be held up if your carrier does not arrange for a customs broker in advance. (Most carriers provide this service automatically).

Full details of British and European customs issues can be found on HM Customs and Excise website.

Take a look at our International trading policy for more detailed information on posting items domestically and internationally.

When creating your listing, add international postage by selecting the countries you're open to posting to, and an international delivery service.

Was this article helpful for you?
Related help topics