After receiving the item, cancel the purchase within
Buyer pays return postage
The buyer is responsible for return postage costs.
Return policy details
RETURN POLICY : It is important to keep the original invoice and packaging intact.
--- DAMAGED IN TRANSIT: On delivery, please check for any damage as once signed-for, damages cannot be claimed for. In the event of the packaging being damaged in transit please check for damaged goods or missing parts, please sign-for as DAMAGED and notify us within 24hrs. Please note : for damaged goods or missing parts in transit, carriers’ insurances have a time limit for a claim so it is important to inform us within this 24hrs. We will do our utmost to help you in resolving any problems occurred during transit
--- FAULTY GOOD : If the goods are to be found genuinely faulty when received or during the 12 months warranty you must contact us within these 12 months warranty. Please contact us for further details. Depending on the situation, it may be requested either to return the goods, in this case if found faulty the return postage cost will be refunded or to provide some essential photos evidence enabling us to resolve the issues accordingly. Either a full refund or a replacement will be offered.
--- CHANGE OF MIND : It is important to keep the original packaging intact.
We will accept return of goods if you change your mind within 30 days after receipt. Please contact us first before returning the goods. We will give you the return-address and further details for the return. The goods must be un-used, in the same condition as sent, in a resalable condition, their factory sealed packaging (if applicable) un-opened/damaged, securely repacked in the original packaging and returned to us. Please return it via a TRACKABLE DELIVERY SERVICE within 14 days after receiving the goods. Upon their return, the products will be inspected for their condition. Full refund will be issued once we are satisfied with their condition. The return delivery cost will not be refunded.
--- All claims of shipment errors or for non-deliveries due to the wrong / insufficient / incorrect delivery addresses and requests for returns or exchanges will not be accepted after 14 days.
To avoid any disappointment, please check that all the specifications given in the description suit your need. If you require further information, do not hesitate to contact us before purchase. We are happy to assist at anytime.
Great selection of bore sizes and nicely pre-cut to useful lengths. Very handy item to have and good shrinkage ratio too for splicing or insulating exposed wiring or metalwork etc. Would buy again to refill.