If you want to contact us regarding an item that we are selling on eBay or you have bought from us, please use the eBay messaging service. Include the item number of your purchase in all correspondence. Thank you.
I provide invoices with VAT separately displayed.
After receiving the item, cancel the purchase within
The buyer is responsible for return postage costs.
Return policy details
We offer a 30 day money back guarantee. If for any reason you are not satisfied with your goods, we will refund the price of the goods provided that they are returned unused and in original condition, together with the original packaging (if applicable), within 30 days of the date of the invoice, a copy of which must be returned with the goods. You must take reasonable care of the item/s and must not open them. You will be responsible for the shipping costs both to and from your address. We cannot accept responsibility for returned items damaged or lost in the post so advise you take out postal insurance. To RETURN your order you must advise us by email or in writing.
Email: please contact us using the EBAY messaging service.
TOOLTIME UK LTD
45 JAMES WATT PLACE
PLEASE NOTE: *ITEMS WILL ONLY BE DESPATCHED TO THE ADDRESS AS LISTED ON YOUR EBAY ACCOUNT. AMENDMENTS MADE THROUGH PAYPAL OR VIA EMAIL WILL NOT BE ACCEPTED UNDER ANY CIRCUMSTANCES.
*If you want an item delivered to an address other than the address registered with your eBay account you can add this additional address to your eBay account before you purchase the item. You can then select this additional address as the address that you want the item delivered to when you buy the item.