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Passing Your ITIL Foundation Exam

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£14.44
Condition:
Good
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eBay item number:146123837863
Last updated on 06 Jul, 2025 02:04:15 BSTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Brand
The Stationery Office
Edition
2
Publication Date
10-01-2009
Country of Origin
USA, United States
Net Quantity/Number of Units
1
Dimensions (LxWxH) - Cms
8.5X0.5X8.5
ISBN-10
0113312067
ISBN-13
9780113312061
SKUASIN
SONG0113312067
Book Title
Passing Your ITIL Foundation Exam
No of Pages
185
ISBN
9780113312061
Publication Year
2009
Type
Study Guide
Format
Paperback
Language
English
Publication Name
Passing Your Itil Foundation Exam: Study Aid from the Official Publisher of Itil
Item Height
216 mm
Author
Office of Government Commerce
Publisher
TSO
Subject
Computer Science, Management, Business
Item Width
216 mm
Number of Pages
188 Pages

About this product

Product Information

This publication, Passing your ITIL[registered] Foundation Exam - 2nd Edition is endorsed by APM Group, the official ITIL Accreditor, and is suitable for those taking the foundation exam. It has been updated in line with the new 2009 syllabus. This publication provides an overview of the purpose, objectives and format of the examination. It offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass the foundation exam and the Version 2 to Version 3 Bridging Exam. It contains a case study to help reinforce learning and aid comprehension by placing the theory into an easy to understand scenario. The Study Aid uses terminology consistent with the ITIL Service Management Practices and the ITIL Glossary, acronyms and definitions. It contains questions at the end of each chapter to reinforce learning. The structure of the book complements the structure of the exam syllabus. This title also contains a Mock Exam with an Answer Key with rationale to help the candidate to pass the ITIL Foundation Exam. This is a suitable study tool for the ITIL Version 2 to ITIL Version 3 bridging exam.

Product Identifiers

Publisher
TSO
ISBN-13
9780113312061
eBay Product ID (ePID)
90877711

Product Key Features

Subject
Computer Science, Management, Business
Publication Year
2009
Number of Pages
188 Pages
Publication Name
Passing Your Itil Foundation Exam: Study Aid from the Official Publisher of Itil
Language
English
Type
Study Guide
Author
Office of Government Commerce
Format
Paperback

Dimensions

Item Height
216 mm
Item Width
216 mm

Additional Product Features

Country/Region of Manufacture
United Kingdom
Title_Author
Office of Government Commerce

Item description from the seller

Seller business information

I certify that all my selling activities will comply with all EU laws and regulations.
VAT number: GB 252332141
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About this seller

plsshipfast

98.8% positive Feedback•19K items sold

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4.8
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Communication
5.0

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  • 9***9 (360)- Feedback left by buyer.
    Past month
    Verified purchase
    The bible has arrived well before estimated delivery time and other to a little tear in the packaging, in good order. I assumed from the pictures that it came in a box cover, however, it was unboxed when I received it. This isn’t an issue as the leather cover is in lovely condition and has been well looked after. It was sold at a very generous price including shipping. The seller was very helpful and quick to reply to questions and I would recommend them. Thank you
    The NIV Study Bible: New International Version (USED) (#116273308038)
  • s***s (2996)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Condition excellent, as described, well packaged, dispatched promptly.Excellent communication from seller. Arrived ahead of anticipated delivery dates. ARRIVED 1st May, expectected between 24th May and 3rd June. Thank you. No import tax payable. A very pleasing experience. Would recommend this seller. A book l have been seeking to replace for 7 years after it got misplaced when moving house after bereavement.
    Kimono as Art (USED) (#375574897552)
  • a***l (338)- Feedback left by buyer.
    Past 6 months
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    Although the description details were misleading, the customer support was rather good. I ordered the 2-volume set of ‘Atlas Shrugged’, but received a single volume. It might not seem like much to others, but it’s a large book and a 2-set volume would have made it easier to read. In addition, poor packaging damaged the DJ. Anyways, after sending firm, yet precise and polite emails, the situation was promptly resolved, hence the positive feedback; and, why I would buy again from the seller. 👍
    Atlas Shrugged (USED) (#116242062407)
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