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Dealing with Difficult People: Fast, Effective Strategies for... - Lilley, Roy

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£4.77
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Item specifics

Condition
Good: A book that has been read, but is in good condition. Minimal damage to the book cover eg. ...
Book Title
Dealing with Difficult People: Fast, Effective Strategies for Han
Genre
Management & management techniques
ISBN
9780749486419
Subject Area
Psychology, Business & Economics
Publication Name
Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People
Publisher
Kogan Page, The Limited
Item Length
8.5 in
Subject
Human Resources & Personnel Management, Careers / General, Management, Interpersonal Relations, Industrial & Organizational Psychology
Publication Year
2019
Series
Creating Success Ser.
Type
Textbook
Format
Trade Paperback
Language
English
Item Height
0.4 in
Author
Roy Lilley
Item Weight
9 oz.
Item Width
5.5 in
Number of Pages
176 Pages
Category

About this product

Product Identifiers

Publisher
Kogan Page, The Limited
ISBN-10
0749486414
ISBN-13
9780749486419
eBay Product ID (ePID)
23046593751

Product Key Features

Number of Pages
176 Pages
Language
English
Publication Name
Dealing with Difficult People : Fast, Effective Strategies for Handling Problem People
Publication Year
2019
Subject
Human Resources & Personnel Management, Careers / General, Management, Interpersonal Relations, Industrial & Organizational Psychology
Type
Textbook
Author
Roy Lilley
Subject Area
Psychology, Business & Economics
Series
Creating Success Ser.
Format
Trade Paperback

Dimensions

Item Height
0.4 in
Item Weight
9 oz.
Item Length
8.5 in
Item Width
5.5 in

Additional Product Features

Edition Number
4
Intended Audience
College Audience

Item description from the seller

Seller business information

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WeBuyBooks

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  • a***a (136)- Feedback left by buyer.
    Past 6 months
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    This book is exactly as described and in excellent condition. I'm really pleased with the quality and the price I paid which very low and exceptional value for money. The book was very well packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt response. I have bought from this seller a few times and everything has always met or exceeded my expectations.
  • 9***h (55)- Feedback left by buyer.
    Past 6 months
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    The item was a great price and arrived quickly. Unfortunately it was damaged, potentially in transit as the box was battered and ripped. I notified the seller and asked for an exchange. The seller replied within a day and said they did not have a replacement they could send, so instead refunded me the total cost. This was really kind and much appreciated! Wonderful customer service!
  • i***l (11)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is my second time buying from this seller and I would definitely place another order in the future. This time I ordered three books and everything went well. The books arrived in great condition, matching the description. As always they are very carefully wrapped. The prices are great and the communication is always very kind and clear.. responses very quickly. Highly recommend this seller.