Lark Products Ltd , TERMS AND CONDITIONS
1) SHIPPING WILL TAKE 2-3 WORKING DAYS
2) SHIPPING IS ONLY TO THE ADDRESS SUPPLIED BY PAYPAL
3) ALL FAULTY ITEMS ON DELIVERY MUST BE RETURNED WITHIN 14 DAYS OF RECEIPT BY A DELIVERY METHOD THAT IS TRACKABLE IN CASE OF LOST ITEM
4) ALL ITEMS NOT REQUIRED OR ORDERED INCORRECTLY CAN BE RETURNED WITHIN 14 DAYS OF RECEIPT, UNOPENED AND SEALED FOR A FULL REFUND MINUS THE POSTAGE COSTS FOR SENDING THE ITEM OUT. FOR ITEMS WITH FREE POSTAGE 24% OF THE SELLING PRICE WILL BE DEDUCTED FROM THE REFUND. THE ITEM MUST BE SENT BACK VIA A TRACKABLE METHOD.
5) ANY ITEM SENT INCORRECTLY MUST BE RETURNED WITHIN 7 DAYS OF RECEIPT IN ITS ORIGINAL PACKAGING, UNOPENED AND UNUSED, FOR A REFUND OR REPLACEMENT.
6) FOR ITEMS DISPATCHED VIA UK MAIL COURIER, CUSTOMERS NEED TO CONTACT US WITHIN 2 WORKING DAYS OF THEIR ITEM BEING DUE FOR DELIVERY IF THEY HAVE NOT YET RECEIVED IT. THIS ALLOWS US TO CHASE IT UP ON TIME WITH THE COURIER.
7) WE WILL NOT BE ABLE TO REPLACE OR REFUND AN ITEM DISPATCHED VIA ROYAL MAIL THAT HAS NOT BEEN RECEIVED UNTIL 15 WORKING DAYS HAVE PASSED. THIS IS A R/M RULE AND NOT OURS, AS THEY DO NOT CONSIDER AN ITEM LOST UNTIL THIS TIME.
8) IF ANY ITEM IS RETURNED TO US BY THE COURIER DUE TO INCORRECT OR INCOMPLETE ADDRESS, NO ONE AVAILABLE TO TAKE THE DELIVERY AT ADDRESS, CUSTOMER NOT CALLING FOR THEIR ITEM AFTER DELIVERY WAS ATTEMPTED- WE RESERVE THE RIGHT TO CHARGE POSTAGE FOR RE-DELIVERY. IN THE EVENT OF A REFUND REQUEST WE WILL DEDUCT THE POSTAGE PAID FOR THE ITEM FROM THE REFUND AMOUNT.
9) ONLY CONTACT US THROUGH EBAY MESSAGING, PHONE OR EMAIL.
10) NO COLLECTIONS.
11) PAYMENT BY PAYPAL OR CONTACT US IF ANOTHER OPTION IS REQUIRED, PLEASE NOTE WE DO NOT TAKE CREDIT CARD.
12) THE BATTERY COMES WITH 1 YEAR WARRANTY.